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WPBakery
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WPBakery Nov 5
Replying to @ARHenderson63
Please try to renew the support one more time. We've looked into the issue and it should be all good. :)
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WPBakery Nov 2
Replying to @ARHenderson63
Hi! Could you share your email address, so we can check what the issue might be?
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WPBakery Oct 31
Replying to @gwen_gyr
Hi! Please check if you used the same email address for purchasing the plugin and for creating the account at
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WPBakery Oct 31
Replying to @velacart
Hi! The extended license is a single site license. We do offer discounts for bulk purchases.
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WPBakery Oct 19
Replying to @naikrakesh
Hi, during the checkout process you entered contact@moo**** email address. And your license was assigned to that account. Please use that email during the activation process.
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WPBakery Oct 15
Replying to @naikrakesh
There are no users under those email addresses in our system. Could you share you ticket ID as well, so I can see the status on it? Also, please check the spam folder, as the responses end up there sometimes.
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WPBakery Oct 14
Replying to @naikrakesh
Could you share the email address you used to purchase the plugin? I could try to locate the license by it.
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WPBakery Sep 27
Replying to @osadmn
Hi! You can contact us through our social media accounts :)
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WPBakery Sep 25
Hi, James! Please open a ticket at so our tech team can look into this.
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WPBakery Sep 12
Replying to @naikrakesh
Could you please share the email address you used to purchase the plugin, so I could look for it in our system? As fas as I can see, the email address rakesh@naiks-hyd.com is not used to purchase the plugin.
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WPBakery Sep 11
Replying to @naikrakesh
Could you share your license number?
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WPBakery Sep 11
Replying to @Realtor_SoCal
Please check your spam folder as the responses tend to end up there
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WPBakery Sep 11
Replying to @robertwent
The update has been made. CodeCanyon now has version 5.5.4 :)
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WPBakery Sep 3
Replying to @Gigasoft4875707
Hi! As you have a modified version of our plugin, please reach out to your theme author to get more information and support. :)
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WPBakery Aug 20
Replying to @mikebdjmc
Hi, Mike! Could you share your license number as well as the email address you used, so I can check the system?
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WPBakery Aug 15
Replying to @jdgrafton
Hi, Jane! You are always welcome to reach out on any of our social media platforms or create a ticket at
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WPBakery Aug 13
Replying to @PamelaG17
You are always welcome to contact us here and we respond as soon as possible! As for the issue, in your admin panel, under WPBakery Page Builder, locate the product license tab, if it's not there, then it's not a licensed install.
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WPBakery Aug 13
Replying to @johnhaden
If you have issues with the update, make sure to contact our support team at . We're always glad to help!
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WPBakery Aug 13
Replying to @temmokan
Hi! You do need a direct license to be able to access our official support.
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WPBakery Aug 2
Replying to @yumisaiki
Hi! Please open a ticket at so our tech team can take a look.
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