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Valuation Office Agency
The VOA is the public sector’s property valuation expert, providing valuations that support local taxation & benefits. To get in touch please visit our website.
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Valuation Office Agency Aug 13
Replying to @har1022
Hi Peter. We advise that you use the online contact form, but we have also reopened phone lines on a limited basis. Link to the form and all details on how to contact us here:
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Valuation Office Agency Aug 13
Replying to @nigel_callaghan
Hi Nigel. Yes, a rateable value is based on a reasonable expectation of rent on an annual basis, assuming the tenant is responsible for repairs, insurance and other outgoings.
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Valuation Office Agency Aug 13
Replying to @Manu28976164
Hi Manu. Our phone lines are currently operating at a limited service from 10am-2pm on weekdays only. A full update on our contact processes is here:
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Valuation Office Agency Aug 7
An update on how to contact the VOA and the customer support options currently available:
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Valuation Office Agency Aug 4
In an interview with , Roy Albert talks about his journey to becoming a fully qualified chartered surveyor, how the VOA supported his journey, and why becoming qualified was worth all the time and effort in the end. Read the full interview here.
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Valuation Office Agency retweeted
Dept for BEIS May 7
Over £8.5bn in grants has now been paid out to small businesses across England to help them deal with . If you think you're eligible and haven’t heard from your council, check what support is available to you here:
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Valuation Office Agency May 5
Please see our website for the latest on how coronavirus (COVID-19) is affecting our services and what support is available for ratepayers. We’re working hard to respond to customers as soon as possible and thank you for your patience.
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Valuation Office Agency retweeted
Dept for BEIS May 2
New £617m discretionary fund for local authorities in England to help businesses impacted by who have ongoing fixed property-related costs and were previously outside the scope of the business grant funds scheme. Find out more 👉
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Valuation Office Agency Apr 29
Replying to @BambooBicycle
To add a property to the rating list, you need to contact your local council and ask them to raise a report. You can find out more here about how business rates are calculated.
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Valuation Office Agency Apr 29
Replying to @attyyah
We’re currently experiencing increased demand on our services due to the COVID-19 outbreak. We are working hard to respond as quickly as possible – we thank you for your patience on this.
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Valuation Office Agency Apr 28
Replying to @Jessica_Tomley
We're not aware of any current issues with the Contact Form. If you let us know the nature of your query we can try and provide more guidance on using the service.
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Valuation Office Agency Apr 27
Replying to @JoannaJTaylor
We’re currently experiencing increased demand on our services due to the COVID-19 outbreak. We are working hard to respond as quickly as possible but you may experience some delays – we thank you for your patience on this.
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Valuation Office Agency Apr 27
Replying to @anacondabasses
There is currently a high demand on our services due to the COVID-19 outbreak. If you are waiting for a response about your rateable value, please bear with us and we will get back to you as soon as we can. We apologise for any inconvenience caused.
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Valuation Office Agency Apr 27
Replying to @Jaimit_26
Due to the COVID-19 outbreak, we are currently managing queries electronically. Please use the contact form at this link and include any reference information from your letter.
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Valuation Office Agency Apr 23
Replying to @Poutstudios
For confidentiality reasons we can’t discuss individual cases on Twitter. Please contact us via our website and be assured we are making every effort to respond as quickly as we can.
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Valuation Office Agency Apr 23
Replying to @Jaimit_26
Due to the COVID-19 outbreak, we are currently managing queries electronically. To contact the VOA please use the online contact form at this link.
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Valuation Office Agency Apr 23
Due to COVID-19 there may be some delays in us responding to customers. We apologise for any inconvenience and thank you for your patience. For more information on how coronavirus is affecting VOA services, please visit our website.
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Valuation Office Agency retweeted
HM Revenue & Customs Apr 21
The Job Retention Scheme launched yesterday, by midnight: ➡️185,000 firms submitted claims ➡️1,300,000 employees reported as furloughed so far ➡️Total value of £1.5bn Apply for a grant to cover the wages of your furloughed staff now:
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Valuation Office Agency Apr 21
Replying to @robert_wishart
If you need to contact the VOA, please do so using the online contact form below. Please note that we will do our best to get back to you as soon as possible, but this may be delayed due to the current COVID-19 situation.
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Valuation Office Agency Apr 21
For confidentiality reasons we can’t discuss individual cases on Twitter. Please contact us via our website and be assured we are making every effort to respond as quickly as we can.
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