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Virgin Media
We’re aware of a technical problem affecting the “My Virgin Media” portal, this will impact access to your Virgin Media account information. This will not affect connectivity relating to your other services. A fix is being worked on and we apologise for any inconvenience caused.
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bill smith Jul 29
Replying to @virginmedia
Service is getting worse no reply’s for over two weeks
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Virgin Media Jul 29
Replying to @bartlow
Hi Bill, thank you for your post. I am sorry to hear about the service issues you have been having. Is there anything listed here for your area that could be causing this? if not, we can't arrange an engineer from here however...
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Ester Borin 🇪🇸 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 #BLM Jul 29
Replying to @virginmedia
The service is getting worse, no one answers the phone. No Internet for the past two days. Intermittent cuts like this since March and your bills are no precisely cheap.
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Virgin Media Jul 30
Replying to @esterborin
Really sorry that this is still on going, I can fully appreciate the frustration. Are we aware of the issue here ? ^EC
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Doug Harris Aug 1
Replying to @virginmedia
Great service as usual Virgin Media only a little down on my 100mbps
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Virgin Media Aug 1
Replying to @DougHar34269614
Sorry you're having slow speeds Doug. Have you checked for any issues in your area on ? Alternatively if you're wishing to get a more postcode specific update, you may wish to call 0800 561 0061. ^LS
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Jason Fuller Jul 29
Replying to @virginmedia
Is there a fix for your customer service as no one seems to want to help me on your messaging service.
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Virgin Media Aug 3
Replying to @jsfuller75
How do you mean sorry, Jason? ^John
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Gilliano Jul 29
Replying to @virginmedia
VM distribution/control box in our road is open and the lock is broken. Open to the elements, open to vandals and open to receive a number to call
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Virgin Media Jul 29
Replying to @GillianOnions
Nightmare, thanks for the heads-up. If you'd prefer not to confirm the details here (postcode, and closest property number if possible?) then we'd really appreciate you reporting the details on 0330 333 0444 👍 ^TF
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