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Tien Tzuo
CEO (NYSE:ZUO), Bestselling Author
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Tien Tzuo 1h
SUBSCRIBED en Español coming out in a few weeks!
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Tien Tzuo Jan 16
聞きたい:定額制が企業をどう変える? 顧客との関係深く長く
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Tien Tzuo Jan 16
Replying to @tientzuo
4/ People can't imagine cancelling. Netflix at $12.99 is no different than Netflix at $10.99. People that questioned 's profitability never really understood how much a part of people's lives Netflix has become. And there's still more room, much more.
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Tien Tzuo Jan 16
Replying to @tientzuo
3/ So a price increase was a good point to say, hey maybe I don't use this as much as I thought, why not just cancel. But today, for its users, Netflix=TV. Increased convenience means you use it every day.
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Tien Tzuo Jan 16
Replying to @tientzuo
2/ I suspect Netflix is a much, much stickier product today than back in 2011. Back then, it was a DVD by mail company. Really cool that you can get any movie, but a hassle to wait, and lots of people likely had the same DVDs lying around for months.
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Tien Tzuo Jan 16
1/ This week, Netflix increased prices, and wall street cheered. But in 2011, tried to do the same, it resulted in headlines like "Netflix stock sinks 35% as subscribers flee". What changed?
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Tien Tzuo Jan 14
A very well marked copy of SUBSCRIBED!
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Tien Tzuo Jan 10
Replying to @mattMD
I agree this is where things need to go, with a supply chain of services like lab tests that support the direct primary care giver. Not sure though how we get from here to there, given the current political and structural issues. A good challenge for the next great startup!
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Tien Tzuo Jan 10
"Is there anything more valuable in this world than money that can only be used on sandwiches?"
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Tien Tzuo Jan 9
Replying to @sarafischer @dmccabe
Predicted a few years ago!
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Tien Tzuo Jan 9
Replying to @grabar
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Tien Tzuo Jan 7
Replying to @Manfredi_Ricca
It's already happened, people just don't seem to realize it yet
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Tien Tzuo Jan 6
Replying to @tientzuo
SUBSCRIBED Japanese Edition also #1!!!
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Tien Tzuo Jan 6
SUBSCRIBED is still #1 on Amazon JP! (And already on the 6th print run!)
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Tien Tzuo Jan 6
Love x Robot = ... Lovot?
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Tien Tzuo Jan 6
"地下室にタイムマシンがあって、それに乗って10年後の未来を見て、すべてが見えてたんですよ" via
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Tien Tzuo Jan 6
Replying to @yuinausicaa
Not sure I see it that way. Changing phones is the chance to change ecosystems?
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Tien Tzuo Jan 5
People are making a lot of this article. It's a common narrative, but it's wrong. As long as Apple users stay in the ecosystem, they will spend more with Apple. Already 30% of their revenues has nothing to do with their hardware, and it's growing.
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Tien Tzuo Jan 3
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Tien Tzuo Dec 29
Welcome to... The Future
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