Twitter | Search | |
Thorntons
We're here to answer your order enquiries. Tweets us, email customercare@thorntons.co.uk or call 0345 121 1911
10,730
Tweets
1,041
Following
26,775
Followers
Tweets
Thorntons 7h
Replying to @THENUNEATONFOX
Hi Andrew, not aware of any other store closures currently.Rob@Thorntons
Reply Retweet Like
Thorntons May 25
Replying to @THENUNEATONFOX
Hi Andrew, Unfortunately this store will close in September 2018. We've been delighted to serve our many local customers over the years and we would encourage them to shop for their favourite Thorntons products at our Coventry store, or online at
Reply Retweet Like
Thorntons May 21
It is always great to hear of our customers positive experiences. Your comments are very flattering. It is great to know that our customers value our service, and I would like to thank you for taking the time to contact us today. Christine@Thorntons.
Reply Retweet Like
Thorntons May 21
Replying to @SchoolVisitsNwk
Hi. I am sorry to hear this can you please DM me your order number. Thank you. Christine@Thorntons.
Reply Retweet Like
Thorntons May 19
Replying to @DaveyBoyNE
It is always great to hear of our customers positive experiences. Your comments are very flattering. It is great to know that our customers value our service, and I would like to thank you for taking the time to contact us today. Christine@Thorntons.
Reply Retweet Like
Thorntons May 18
Replying to @Sofi_Sheppard
Hi Sofi, I'm really sorry to hear this. Could you DM me some more information so I can look into this for you please? Rob@Thorntons.
Reply Retweet Like
Thorntons May 18
Hi Nia, I'm really sorry to hear this, can you please DM me your order number so I can look into this for you? Thank you. Rob@Thorntons
Reply Retweet Like
Thorntons May 18
Replying to @zealwindowclean
Hi Jake, I have replied to your DM. Rob@Thorntons
Reply Retweet Like
Thorntons May 17
Replying to @dhillon2002
Hi, I'm sorry to hear that you've been disappointed, could you please DM me some more information so I can look into this for you? Rob@Thorntons
Reply Retweet Like
Thorntons May 17
Replying to @zealwindowclean
Hi Jake, I'm sorry to hear that you've been disappointed, could you please DM me some more information so I can look into this for you? Rob@Thorntons
Reply Retweet Like
Thorntons May 16
Replying to @nicolaachalk
Sorry to hear of your disappointment. I will pass your comments to the product development team for consideration in the future. Thanks Katie@Thorntons
Reply Retweet Like
Thorntons May 16
Replying to @anthony_allure
So sorry to see this! Please can you DM the batch number and best before date? Thanks Katie@Thorntons
Reply Retweet Like
Thorntons May 14
Replying to @Adeleshosho
Thanks Sarah, Rob@Thorntons.
Reply Retweet Like
Thorntons May 14
Replying to @rattinem
Hi Lee, here at Thornton park are working flat out to make sure our customers get their treats to enjoy, on some occasions we do have to make the unfortunate decision to discontinue some of customers’ favourite products.Rob@Thorntons
Reply Retweet Like
Thorntons May 14
Replying to @Adeleshosho
Hi Sarah, I have responded to your email which you sent to Thorntons Customer Care.Rob@Thorntons
Reply Retweet Like
Thorntons May 14
Replying to @torianna_VB
Hi Vicki, I'm sorry to hear that you've been disappointed, could you please DM me some more information so I can look into this for you? Rob@Thorntons
Reply Retweet Like
Thorntons May 12
Replying to @anthonystorm3
Sorry to hear this, We try hard to ensure that our customers enjoy all of our products, so I’m sorry to hear they weren’t to your liking. Your comments have been passed on to the team that looks after product development. Thanks Katie@Thorntons
Reply Retweet Like
Thorntons May 12
Replying to @anneholland79
Hi Anne, Sorry to hear this. Please can you DM us the best before date, batch number? Thanks Katie@Thorntons
Reply Retweet Like
Thorntons May 11
Replying to @MartinJTelf
Hi. Like any retailer, we are continuously reviewing our store estate to ensure we are in the locations that meet our customer needs. As a result of such a review, the decision was taken to close our store in Telford. Christine@Thorntons.
Reply Retweet Like
Thorntons May 9
Replying to @hannahhanjy
Hi. I am sorry to see this, can you please DM me your order number. Thank you. Christine@Thorntons.
Reply Retweet Like