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Thorntons
We're here to answer your order enquiries. Tweets us, email customercare@thorntons.co.uk or call 0345 121 1911
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Thorntons Jan 18
Replying to @markkirk_01
Hi Mark, I'm sorry to hear this, please DM me with info about this including the store involved so I can look into this for you? Claire@Thorntons.
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Thorntons Jan 18
Replying to @Chrisman51
Hi Christine, fab deal! Enjoy :) Claire@Thorntons.
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Thorntons Jan 18
Replying to @valleyboy1977
Hi, sorry to hear this, could you please DM me details so I can look into this for you? Claire@Thorntons.
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Thorntons Jan 17
Replying to @philuk53
Hi there, looks very much like a storage issue within the supply chain. if you drop me a DM that would be great Philip. Rob@Thorntons
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Thorntons Jan 17
Replying to @PamHarper20
Hi Pam, apologies but we don't hold the recipe here, but you should be able to find a suitable one online. We stopped producing this product last year I'm afraid. Rob@Thorntons
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Thorntons Jan 17
Replying to @philuk53
Hi there, really sorry to hear this. Please can you DM me with some more info so I can get this looked into please? Rob@Thorntons
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Thorntons Jan 16
Replying to @learnincurve11
Enjoy! Claire@Thorntons
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Thorntons Jan 16
Replying to @upaul2
Hi Paul, I have responded to your DM. Claire@Thorntons
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Thorntons Jan 15
Replying to @upaul2
Hi Paul, can you please DM me with more details please so we can look into this? Thank you Claire@Thorntons
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Thorntons Jan 14
Replying to @N3CR0M4NC3R
Hi Daniel, really sorry to hear this! Please could you DM me some more information as I'd like to get this looked into please. Rob@Thorntons
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Thorntons Jan 14
Replying to @PhilFarmVet
Hi Phil, the palm oil we use is 100% sustainable and RSPO-certified. Read more here: Rob@Thorntons
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Thorntons Jan 12
Replying to @EmAppears
Hi Emma. Thank you for contacting us. Your comments are important to us. We always listen to consumer feedback as it helps us to improve our product ranges. Your comments have been passed on to the team that looks after product development. Christine@Thorntons
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Thorntons Jan 12
Replying to @TheClareBliss
Hi Clare. I am pleased to see this can you please DM me more details. Thank you. Christine@Thorntons.
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Thorntons Jan 9
Hi Trixie Lou, the palm oil we use is 100% sustainable and RSPO-certified. Read more here: Rob@Thorntons
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Thorntons Jan 9
Replying to @MyPortfolioMind
Hi There, no we should have these back in stock soon. Rob@Thorntons
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Thorntons Jan 8
Replying to @PunchyJennings
Hi Blim Blam, can you send me a DM so I can get this looked into for you please? Rob@Thorntons
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Thorntons Jan 8
Replying to @MoreCakePls
Hi there, can you drop me a DM please so I can look into this for you? Rob@Thorntons
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Thorntons Jan 8
Replying to @RaeGillbanks
Hi There, sorry to hear this. Please can you DM me so I can get this looked into for you? Rob@Thorntons
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Thorntons Jan 7
Hi. I am sorry to see this, can you please DM me more details. Thank you. Christine@Thorntons.
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Thorntons Jan 7
Replying to @The_LizMarshall
We are very proud of our service however, we do not take this for granted so it is always great to hear of our customers positive experiences. Your comments are very flattering and we will definitely be sharing them with our colleague Cheryl. Thank you.
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