Twitter | Search | |
Thames Water
Got a question? We're here to help 24/7. Look after your personal details - send them to us privately.
104,406
Tweets
185
Following
51,014
Followers
Tweets
Thames Water 7m
Replying to @BelofMuswell
Hi Belinda, are you having trouble with your water supply? I can see that we're working on Woodland Gardens - Joe
Reply Retweet Like
Thames Water 54m
Replying to @hollawaynesmith
Hi Wayne, if you DM me your full name and address I'll be able to look into it - Karina
Reply Retweet Like
Thames Water 1h
Replying to @sieveheads
Hi Tina, so I can investigate this further, can you DM me your full name and full address please? - Charlie
Reply Retweet Like
Thames Water 2h
Replying to @SQW103
No problem, any other questions just drop us a message - Karina
Reply Retweet Like
Thames Water 2h
Replying to @BWhite1g11
Hi Beth, I can't see any area wide issues at the moment. If you can DM me your full name and full address, I'll be able to take a look - Charlie
Reply Retweet Like
Thames Water 2h
Replying to @SQW103
The leak on the junction of Dunstans Road has been reported to us. We don't have a repair date planned yet but it'll take place in the evening to minimise disruption. We're also aware of the leak on Friern road and are in contact with the homeowners to get it repaired - Karina
Reply Retweet Like
Thames Water 3h
Replying to @SQW103
Hi, thanks for letting us know, so I can report these just need to know how bad are these leaks? are they flooding the road? - Karina
Reply Retweet Like
Thames Water 3h
Replying to @BoxTickers
Hi, so I can have a look into this, can you DM me your full name and full address please? - Charlie
Reply Retweet Like
Thames Water 4h
Replying to @RaviDheer
Hi Ravi, if you DM me your full name and full address, I'll be able to take a look into this for you - Charlie
Reply Retweet Like
Thames Water 6h
Replying to @KatieParsons_82
Hi Katie, sorry to hear that. Could you send me a DM with the number? - Joe
Reply Retweet Like
Thames Water 6h
Replying to @HeeransTweets
Hi Heeran, how bad is the leak? Is it a puddle, a flow or a burst? - jason
Reply Retweet Like
Thames Water 6h
Replying to @charleymouse
Hi Alex, I'm sorry to hear this. Can you DM your full address, name, contact number and property type please so I can take a look for you? - Nazeer
Reply Retweet Like
Thames Water 6h
Replying to @bigt_678
Hi Ed, I'm sorry to hear that. Can you DM your full address, name, contact number and property type please so I can take a look for you? - Nazeer
Reply Retweet Like
Thames Water 7h
Replying to @shorehamlill
Hi Neil, I'm really sorry to hear this. Please can you DM me with your full name, full address and contact number so that I can look into it for you? - Emily
Reply Retweet Like
Thames Water 7h
Replying to @ChisTownTeam
I'll feed this back to the team so that this can be updated - Emily
Reply Retweet Like
Thames Water 7h
Replying to @ChisTownTeam
Hi there, I'm sorry for the disruption our works are causing. I've had a look into this and can see that our permit here ends on the 20th September - Emily
Reply Retweet Like
Thames Water 9h
Replying to @MrDenis
Hi Denis, the details were sent over to our fleet team who will look into it and take the appropriate action - Joe
Reply Retweet Like
Thames Water 9h
A number of customer service improvements across our business have helped cut complaints by 10% since April and we're now targeting a 20% drop by the end of the financial year -
Reply Retweet Like
Thames Water 9h
Replying to @JCannaford
Hi Jessica, can you DM me with more details so I can look into this for you? Thanks - Zain
Reply Retweet Like
Thames Water 10h
Replying to @MugTM
Hi Tim, can you DM the full address including postcode for these works? I'll then be able to look into this for you - Courtney
Reply Retweet Like