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Trafnidiaeth Cymru Trenau Transport for Wales Rail
Croeso i Trafnidiaeth Cymru, eich cwmni trenau newydd. Welcome to Transport for Wales, your new train operator.
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 5h
Replying to @Matthew77537976
Hi Matthew, all our stations will be having a deep clean. Don't currently have a date for Caerphilly. ^Owen
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 5h
Nos da / Good night Mae'n amser ffarwelio a chi am heno. Mi fyddwn ni nôl yn brydlon am 7yb. It's time to say goodbye for tonight. We will be back from 7am tomorrow morning.
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 5h
Replying to @MissKimLou15
It's a few stations. including Cwmbran, Carmarthen, Ludlow. ^Owen
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 6h
Dros y misoedd diwethaf rydym wedi bod allan ar draws y rhwydwaith yn gwella ein gorsafoedd. Dyma gip-olwg ar yr hyn rydym wedi gwneud. Over the last few months, we've been around the network improving our station. Here's a taste of what we've done.
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 6h
Replying to @neilwargen
If you would like to make a complaint or request a refund please contact our Customer Relations team here; ^Owen
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 6h
Replying to @NW21NW
2/2 If you sign up for journey check, you'll be notified of changes to the service; ^Owen
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 6h
Replying to @NW21NW
I apologise that your service was cancelled. If a service is cancelled and you didn't use your ticket you can claim a refund or compensation. You need to contact our Customer Relations team; . 1/2
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 6h
Replying to @NW21NW
Hi, I'm sorry your service is cancelled. Can you provide me with the journey details? I will look into the reason for you. ^Owen
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 6h
Replying to @neilwargen
I apologise for the capacity issues Neil. We are introducing more refurbished trains to help with this by the end of 2019. We're currently using all available carriages across the network. ^Owen
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 6h
Replying to @neilwargen
Hi Neil, I'm sorry about the capacity issues today. Can you provide me with the journey details? ^Owen
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 7h
Replying to @cath88lyc
Hi Catherine, you can see all the planned engineering work on our website; . We also post any updates on Twitter in the week leading up to any works. ^Owen
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 8h
Replying to @kathrynmc_
This service is delayed by 35mins, and will also call at additional stops along the line. You can claim compensation for the delay here; ^Owen
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 8h
Replying to @kathrynmc_
Hi Kathryn, the delay was caused by a fault on an earlier train at Cwmbran not Pontypool. Are you on the 16:24 service which left at 16:59? ^Owen
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 8h
Replying to @kathrynmc_
Hi Kathryn, the lastest I have is services are being delayed but I don't have an estimated time for the delay sorry. ^Owen
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 9h
Replying to @ski_fans
Hi, can you DM me with your journey details and full name, I'll look into this for you! ^Owen
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 9h
Replying to @Breadfromwales
Hi, all our trains will be getting a refurb into the new livery. ^Owen
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 9h
I've just heard back from the Station Manager. He has informed me that the Booking Office was open today, but due to staffing, it was closed at around 14:00. The TVMs are currently working also, I'm unsure why you weren't able to purchase. I apologise again for today. ^Owen
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 9h
Replying to @lucyeowen @GWRHelp
Thanks, you will need to claim with GWR on this occasion. ^Owen
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 9h
Replying to @lucyeowen @GWRHelp
Hi Lucy, was the delay due to our service from Haverfordwest? Or due to the bus? ^Owen
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Trafnidiaeth Cymru Trenau Transport for Wales Rail 9h
I am sorry for the inconvenience today. I have messaged the Station Manager to get the reason behind the closer today. I will respond when I hear back from him. ^Owen
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