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Tesco 8m
Replying to @RobbieJoDoM8
Also please send me a full picture of your receipt (including the numbers at the bottom?) Thanks- Lauren 3/3
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Tesco 8m
Replying to @RobbieJoDoM8
Can you please send me the packet's Barcode, Supplier code (e.g-SC979, should be underneath the address?) Also please send the Batch Code (should be stamped near the expiry date) and the Expiry date? 2/3
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Tesco 8m
Replying to @RobbieJoDoM8
Hiya Robbie, I'm sorry to hear that you did not enjoy your sandwich :(. May I ask what was wrong with the sandwich? I will pass this feedback onto our supplier so they can review this and start making improvements. 1/3
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Tesco 9m
Replying to @OpenCagesUK
Hi there, thanks for getting in touch and sharing your concerns. Could you please DM me as I have a rather large response for your query. TY - Terry
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Tesco 10m
Replying to @Bombo250
Hi Boris, thanks for getting back to me. I've logged this to be fed back to the store management team. Thanks for bringing this to our attention. If there's anything else we can help with, please let us know. I hope you have a lovely evening. Thanks, Kira
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Tesco 12m
Replying to @Colmci17
I am again so sorry about this. If there is anything further I can do for you please do let me know. I hope your next visit to our Reading store goes far smoother and that you have a lovely evening. Thanks - Sharon 2/2
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Tesco 12m
Replying to @Colmci17
Hi Colin, I completely understand, I would feel just the same if I saw anyone being spoken to in such away. Rest assured, as you have passed this on to Timpsons, that they will investigate this and take all suitable actions to make sure this doesn't happen again. 1/2
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Tesco 14m
Replying to @storywhispers
If you could also DM me with your full name and email address, along with a picture of the barcode and your receipt I can also support you with this from our end as well. Thanks - Daniel 3/3
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Tesco 14m
Replying to @storywhispers
We would kindly ask you to return to any Extra, Superstore or Metro with the product and the receipt as here a full investigation can occur. 2/3
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Tesco 14m
Replying to @storywhispers
Hi there, thanks for getting in touch. I wish to reassure you we are taking this very seriously and want to get this fully resolved with you. 1/3
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Tesco 18m
Replying to @londonpaul82
Can you let me know your full name, email address, home address, the barcode, supplier code-begins with SC, the price and receipt showing the numbers at the bottom? I can report this from my end also. Thanks, Dani 2/2
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Tesco 18m
Replying to @londonpaul82
Hey Paul, Oh no! That looks so off putting:( Can I ask that you please return this, along with the receipt and packaging to your closest Metro, Extra or Superstore? My colleagues here can get this fully investigated for you. Can you also send me a DM with some details? 1/2
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Tesco 18m
Replying to @lou_hazell
We appreciate you writing in to us to make us aware of this and we would always welcome opportunities to improve on the service that we are providing to our customers to make sure it is the absolute best it can possibly be. I hope this was helpful. Many thanks - Noor 2/2
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Tesco 20m
Replying to @lou_hazell
Hi Lou, thanks for getting in touch with us. I'm very sorry to hear of your difficulty in the store. I have fed this back to the management who has said all tills are open as normal and the flow of customers is busy but moving steadily for this time of the evening. 1/2
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Tesco 24m
Replying to @Bombo250
Can you also tell me the rough time and date this was and if you reported this to any of my colleagues in the store? Thanks, Kira 2/2
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Tesco 24m
Replying to @Bombo250
Hi Boris, I'm very sorry to hear this, I understand how frustrating this is. I'd like to get this logged and fed back to the store management team. Can you tell me if it's the Bracknell North Super store or the Bracknell Super store? 1/2
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Tesco 25m
Replying to @MJacksonShaw
Could you also confirm as to whether you're happy for us to pass on your details to our supplier as I'm not able to do this without your express permission? Thanks - Daniel 4/4
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Tesco 25m
Replying to @MJacksonShaw
Could you please DM me with your full name, address, post code and email along with a picture of your receipt, barcodes and supplier code e.g. (SCxxxx) so that I'm able to do this? 3/4
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Tesco 25m
Replying to @MJacksonShaw
I'd like to log this on our system and feed this back to our supplier so that they can look into this. 2/4
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Tesco 25m
Replying to @MJacksonShaw
Hi Molly, thanks for getting in touch. I'm so sorry to see the products you bought are in such a poor condition. I understand how disappointing this is as I'd feel the same way. 1/4
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