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Tesco 4m
Replying to @MattTHFC1
Hi Matt, thanks for the message, I know these tubs look only 3/4 full now but I think when they are filled at the factory their contents are up to the top. Settlement occurs during its many journeys before ending up looking like this, when opened in your home.Thanks - Avril
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Tesco 7m
Replying to @martinb150
Can you also please DM a photo of the barcode and your receipt, if you still have this, showing the line of numbers along the bottom plus your full name and email address so I can log this at my end for you? Thanks for taking the time to feed this back to me. Cheers – Billy 3/3
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Tesco 7m
Replying to @martinb150
My colleagues at the customer service desk will send it all off to our supplier. They'll also sort your refund. From here, we'll make every effort to prevent it happening to anyone else. 2/3
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Tesco 7m
Replying to @martinb150
Hi, I’m sorry you found this in your sausages. We've procedures in place to prevent this from happening. However, clearly something's gone wrong this time. To investigate this can you please pop in store with it along with the packaging and receipt, if you still have them? 1/3
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Tesco 16m
Replying to @youngwildie
Hi there, I'm so glad to hear that you're pleased with the service my colleague Dave gave you. I've passed this to store management to share with him. I'm sure he will be very happy! Thank you for taking the time to share your compliments. TY - Kayley
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Tesco 27m
Replying to @LjrLjr82310157
Aw, that’s lovely to hear! Would you like me to pass your comments on? If so, please DM the full name, address and email address on your account and I’ll be more than happy to do this for you - Dawn
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Tesco 28m
Replying to @SimonBreeze
Hi Simon, that's quite odd isn't it? Could you please tell me where this was and when it happened? TY - Scott
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Tesco 29m
Replying to @vonstamp
Hi Sarah, thank you for the lovely feedback. I will give the store a call and pass this on for you. Could you please send me a quick DM with a name and/or description of her and what she did to help? Many thanks - Bryan
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Tesco 39m
Replying to @SandsErie
Hi there, I'm so sorry about this. Could you please DM me your full name, email address, house address and also can you send pictures of the barcode, supplier code (SC1234 I.E) and a full, clear picture of the receipt? Also do you mind if we pass this onto supplier? TY - Scott
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Tesco 43m
Replying to @PughAm
Hi Andrew, I can completely understand your concerns and I'm sorry that you're unhappy with the response you've received. Our drivers are always happy to take back any unwanted bags so that we can recycle them when they get back to the store. :) Kind regards - Calum.
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Tesco 46m
Replying to @Niki27x
I've got your DM, thank you very much. I'll respond to this shortly. Cheers - Billy
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Tesco 47m
Replying to @BeerMatt07
Hi Matt, thank you for your tweet. I'm so sorry about this. I would like to get this looked into for you. For me to do this can you please DM me the store you purchased this from and and a clear image of the barcode? TY - Gemma
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Tesco 51m
Replying to @FernnJackson
Here's a great porridge recipe I hope you'll love. - Ollie 😀🥣
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Tesco 56m
Replying to @XiaoPan67822191
I also need the store you bought this from, date of purchase, price paid, a photo of the front and back of the packaging if you still have it and a photo of your receipt. Also, do you mind if I pass your details to our suppliers? Thanks in advance :) - Bryan (2/2)
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Tesco 56m
Replying to @XiaoPan67822191
Hi Xiao, I agree that's too cute to eat! I hope you're able to find a good home for him. In the meantime I'll report this to our suppliers and of course refund you for the Kale. Please DM me with your full name, address and email address. (1/2)
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Tesco 1h
Replying to @gillianrtaylor
Please PM me a description of my colleague, the area of store in which this happened (If in the cafe, just confirm), if you reported this to anyone ( if so to who?), the date and time of the event and of course any other details you think may be relevant. Thanks - Lee 2/2
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Tesco 1h
Replying to @gillianrtaylor
Hi, I am sorry about this and I understand how frustrating a poor experience can be so I would like to help you get this sorted but in order to do so I will need to know what happened along with a few details. 1/2
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Tesco 1h
Replying to @jen_birdsall
Sounds delicious Jen! Here's a great porridge recipe I hope you'll love. - Ollie 🥣
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Tesco 1h
Replying to @cherguppy
Hi Cheryl, I have spoken to the duty manager and he has assured me this will be removed. Thanks for making us aware. TY - Brian
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Tesco 1h
Replying to @MrRainsbury
Good morning Michael, thanks for taking the time to message into us. Can you please tell me what store this is as I'd like to look into that for you? TY - Karen
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