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Steven Sinofsky
ॐ • investing • advising • writing • at places like: • Writings @ • Nikon 📷•🧘🏻‍♂️
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Steven Sinofsky 4h
Replying to @stufox
🙏
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Steven Sinofsky 4h
Replying to @technologypoet
This all sounds very plausible to me.
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Steven Sinofsky 5h
Replying to @suhel
Many companies do this with an anonymous question box or using an intermediary (HR, ombudsperson). The reality is that context matters. Knowing the context of the questioner can lead to better answers too.
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Steven Sinofsky 5h
Replying to @stevesi
PPS/ It is easy to be seduced by selective "transparency" -- both as an exec and as a company -- that is transparency when the stakes are low. Companies often try to get transparency credit where it doesn't matter much, which can create distrust among stakeholders over time.
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Steven Sinofsky 5h
Replying to @stevesi
PS/ In a bit of irony, when I first wrote this post and sent to the whole Windows team (10K people, though all of MSFT could see it) the post leaked and was posted by a reporter.
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Steven Sinofsky 5h
Replying to @stevesi
10/ This concept of transparency or translucency was a big lesson for me. Here's a post on that specific topic that might be interesting. ♻
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Steven Sinofsky 5h
Replying to @stevesi
9/ My own experience was that having to write a response out as a blog post that can be shared forces much more rigor in policy, strategy, and culture. Writing is thinking after all ♻
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Steven Sinofsky 5h
Replying to @stevesi
8/ ...should take the time and have a forum to share genuine, first person, responses to questions of strategy and culture to the whole organization.
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Steven Sinofsky 5h
Replying to @stevesi
7/ I think as long as possible startups should do regular all-hands. I think most groups in big companies (n < 100) should have regular all-hands. With open Q&A. I think every exec at every company should have an "open inbox" policy and commit to genuine responses and...
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Steven Sinofsky 5h
Replying to @stevesi
6/ Translucency works when there is trust--trust granted to executives in what is said, and trust executives have that what is said stays in the "family". Translucency also respects the broad network/ecosystem of customers and partners that depend on reliable information too.
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Steven Sinofsky 5h
Replying to @stevesi
5/ Even among friends and family, there is rarely complete transparency ("yes, I love this birthday gift"). With complex issues, many stakeholders, and more it is entirely plausible that "transparency" is counter-productive. It is more like translucency.
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Steven Sinofsky 5h
Replying to @stevesi
4/ Of course, written words can easily turn into communication written by others, sanitized, polished, and assumed to leak. That's the real challenge and what leads to the biggest lesson I experienced. "Transparency" is a great word but there are degrees of transparency.
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Steven Sinofsky 5h
Replying to @stevesi
3/ What does scale are authentic communications on important topics--questions and answers. In fact, written words can be more thoughtful and readily absorbed (for example, english as a second language) and sound way less like "dodge" or "spin".
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Steven Sinofsky 5h
Replying to @stevesi
2/ Time zones, work from home, travel, customers/partners and their perspectives, outside commitments/demands, and more make the logistics impossible even at modest scale. But email and async written words remain and should be used.
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Steven Sinofsky 5h
1/ Google Shakes Up Its 'TGIF'—and Ends Its Culture of Openness by // It is still possible to ask the boss any question (email, messaging). When Google started these, it seemed "obvious" that it would not scale. Some thoughts...
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Steven Sinofsky 6h
China's threat to retaliate for American pressure on Hong Kong is empty, argues via // wait for it, get to the end.
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Steven Sinofsky 6h
Ouch
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Steven Sinofsky 8h
Replying to @afit
Nice. Seems a bit overkill for something that just isn't working for me but should :-)
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Steven Sinofsky 10h
Replying to @afit
This solution requires all photos to be local already. If they were local then I assume the other solutions would work as well.
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Steven Sinofsky 13h
Samsung plans first Bay Area retail store: Palo Alto via
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