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SpotifyCares
@
SpotifyCares
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Official @Spotify support. For tech queries, let us know your device/operating system. For payment queries, drop us a DM! support.spotify.com
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1.429.877
Tweetovi
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68.199
Pratim
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250.447
Osobe koje vas prate
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SpotifyCares
@SpotifyCares
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2 min |
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Hey there! While we don't currently offer French support via Twitter, we can continue helping in English. To clarify, the titles you're seeing are the album titles. This is expected behavior of our app. Let us know if you have any other questions /SH
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SpotifyCares
@SpotifyCares
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2 min |
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Hey Joan, we're sorry to hear that. Could you send us a DM with your account's email address? We'll take a look backstage /G twitter.com/messages/compo…
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SpotifyCares
@SpotifyCares
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5 min |
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Hey there. Thanks for letting us know! You can report this by following the steps here: spoti.fi/2K723P9. If you ever need anything else, you know where to find us /CD
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SpotifyCares
@SpotifyCares
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6 min |
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Hey, thanks for reaching out! Can you DM us your account's email address? We'll take a look backstage /Y twitter.com/messages/compo…
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SpotifyCares
@SpotifyCares
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9 min |
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Hey, we're sorry to hear this. What device is Spotify crashing on? Is it crashing at any specific points or is it random? We'll see what we can suggest /Y
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SpotifyCares
@SpotifyCares
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16 min |
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Hey there, help’s here. Could you send us a DM with your account’s email address or username? We’ll see what we can suggest /VL twitter.com/messages/compo…
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SpotifyCares
@SpotifyCares
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25 min |
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Hey there, help's here. Could you send us a DM with your account's email address or username? We'll see what we can suggest /VL twitter.com/messages/compo…
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SpotifyCares
@SpotifyCares
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28 min |
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Hey Dan, thanks for getting in touch! To help us find your account, could you send us your username? We'll keep an eye out for your reply /G
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SpotifyCares
@SpotifyCares
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39 min |
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Hi there! Pre-sale codes are being sent by email to some of CNCO's biggest fans, who are determined using Spotify’s listening data. Check out spoti.fi/2gdmxer for more info. If you received a code from us and it's not working, could you DM us a screenshot of the email? /K twitter.com/messages/compo…
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SpotifyCares
@SpotifyCares
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40 min |
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Hey Kelly, we're sorry to hear that! Check out spoti.fi/2wqVvpB for what to do next. If you have any issues, just give us a shout /G
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SpotifyCares
@SpotifyCares
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45 min |
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Hey there! We're here to help. Can you DM us your account's email address, as well as what's happening exactly? We'll see what we can suggest /PY twitter.com/messages/compo…
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SpotifyCares
@SpotifyCares
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53 min |
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We appreciate that info. Just to check, do you use an SD card with your device? If so, could you try logging in to the app without the SD card in? Let us know /SH
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SpotifyCares
@SpotifyCares
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1 h |
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Hey there, help's here! Could you send us a DM with your account's email address? We'd love to help /RQ twitter.com/messages/compo…
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SpotifyCares
@SpotifyCares
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1 h |
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Hey there, help's here! Could you send us a DM with your account's email address? Also, give us a bit more info about what's happening exactly? We'd love to help /RQ twitter.com/messages/compo…
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SpotifyCares
@SpotifyCares
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1 h |
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Hey there! That's not cool. Does logging out > restarting the device > logging back in help? Keep us posted /SH
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SpotifyCares
@SpotifyCares
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1 h |
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We're sorry you feel that way. Rest assured that we'll pass your feedback on to the right folks. In the meantime, keep listening to more of your favorite tunes to keep your stats fresh and mix things up. If anything else comes up, feel free to send a tweet our way /AD
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SpotifyCares
@SpotifyCares
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1 h |
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Hi! We've replied to your DM. Let's continue our chat there /ZN
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SpotifyCares
@SpotifyCares
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1 h |
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We don't have any info on this right now, but we’ll get this passed onto the right team. We're just a tweet away if you need us again /YE
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SpotifyCares
@SpotifyCares
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1 h |
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Got it. Rest assured, we've passed your feedback along to the right team. We're only a tweet away if there's ever anything else /SH
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SpotifyCares
@SpotifyCares
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1 h |
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Hey! We'd recommend deleting your tweet above, as it contains sensitive info. We've also just replied to your DM. We'll continue lending a hand there /GR
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