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Singapore Airlines
Welcome aboard Singapore Airlines on Twitter! Tell us your travel stories and tips with . For feedback, write to
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Singapore Airlines 17m
Replying to @kay_newt0n
Hi Kay, we are delighted to hear of your wonderful experience. May we seek your booking reference number, seat number and details of your experience via sq_social@singaporeair.com.sg to assist with relaying your lovely compliments? Thank you.
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Singapore Airlines 2h
Replying to @DipMissSuppLtd
Thanks for highlighting this to us and we have relayed your latest tweet to our colleagues working on your case. Thank you for your patience in the interim.
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Singapore Airlines 2h
Replying to @DipMissSuppLtd
Thanks for the reply and we apologise for the inconvenience caused by the mishandling of your baggage. We've assisted to highlight this issue to the relevant department and please be assured that our colleagues will endeavour to deliver your baggage as soon as they're able to.
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Singapore Airlines 3h
Replying to @vonnuuu
Hi Yvonne, you may wish to contact your nearest KrisFlyer Membership Services team () as they will be able to best assist you with this query. Thank you.
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Singapore Airlines 3h
Replying to @DipMissSuppLtd
Hi there, thanks for providing the information. May we also clarify what was last advised by our ground staff? Thank you.
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Singapore Airlines 4h
Replying to @DipMissSuppLtd
Hi there, thanks for reaching out. May we clarify if you have filed a baggage report with our ground staff and what was last advised by them? Additionally, you may also wish to remove the picture of your boarding pass as it contains sensitive information. Thank you.
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Singapore Airlines 5h
Replying to @marcusyef
Hi Sucram, thank you for your reply. We note that you currently do not require any booking assistance. If you do require any booking assistance prior to your flight, please do not hesitate to contact your nearest Singapore Airlines office: . Thank you.
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Singapore Airlines 6h
Replying to @Balagha1983
Hi Balaji, we note your disappointment with the handling of the delay, and have relayed your feedback to the relevant department for review. Thank you.
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Singapore Airlines 6h
Replying to @sportasport1
Hi, we note your disappointment with how our colleagues handled the delay. Please email your booking reference number to sq_social@singaporeair.com.sg, so that we can share your feedback with the relevant department. Thank you.
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Singapore Airlines 7h
Replying to @BoShu3ail
Hi Faisal, may we clarify if you are claiming missing miles for a flight booked through Singapore Airlines/SilkAir? Thank you.
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Singapore Airlines 7h
Replying to @sportasport1
Hi there, we apologise for any inconvenience caused. If you require any assistance, please do not hesitate to approach our ground staff. Thank you.
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Singapore Airlines 7h
Replying to @lydiamann
Hi Lydia, thank you for reaching out to us. May we request for your booking reference number and flight details via sq_social@singaporeair.com.sg, so that we can share your feedback with the relevant department? Thank you.
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Singapore Airlines 7h
Replying to @balaji_human
Hi Balaji, thank you for sharing this with us. If you would like to leave further feedback about your experience, do feel free to do so via our feedback form: . Thank you.
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Singapore Airlines 8h
Replying to @LJOatley
Hi Lewis, thank you for reaching out to us. We have checked and the website appears to be working fine on our end. May we clarify what issue/error message you had encountered while using our website? Thank you.
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Singapore Airlines 9h
Replying to @AshwaniKumar07
Hi Ashwani, we have replied to your comment on Facebook. Thank you.
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Singapore Airlines 10h
Replying to @Djay434
We're glad to be able to assist :)
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Singapore Airlines 10h
Replying to @Djay434
Hi there, if we may share again, our lounge in Jakarta is a partner-operated lounge (), and not a KrisFlyer Gold or SilverKris Lounge. As such, our original advice regarding lounge access in Jakarta still stands. We hope this clarifies, thank you.
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Singapore Airlines 11h
Replying to @ibarra1213
Hi there, thank you for reaching out to us. You may wish to refer to the Flight Schedule page on our website for more information on our routes, schedules and aircraft type operating the flight: . Thank you.
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Singapore Airlines 11h
Replying to @Mattlynch01
It's our pleasure, Matt, and we look forward to welcoming Little Isaac onboard soon! :)
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Singapore Airlines 11h
Replying to @Djay434
Hi there, if we may share, passengers travelling in Economy class must have either PPS, KrisFlyer Gold, or Star Alliance Gold membership status in order to access our lounge in Jakarta. Thank you.
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