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Sephora
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Sephora 12h
Replying to @_ThatCurlyGurly
We’re sorry to hear about your store experience! Please send us the details of your visit here: . Thank you.
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Sephora 12h
Replying to @BackstreetGem
The SEPHORA FAVORITES Lashstash voucher is only redeemable at our free standing US locations. Thank you.
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Sephora 14h
Replying to @shougster
We're truly sorry to hear that! At this time, we're only able to handle complaints for our U.S. and Canadian stores. For further assistance, please contact our Sephora Middle East website directly here >
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Sephora 16h
Replying to @ckthelibrarian
We're so glad to hear about your store experience! Please send us the details of your visit here so Cassandra can be recognized for her hard work: .
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Sephora 16h
Replying to @ShadzMemory
Oh no, we're sorry to hear about how your package arrived. Please DM us your order number so we can help you with this. Thanks!
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Sephora 16h
Replying to @bestKat01
While these classes are only being conducted in the United States at this point in time, instructional videos from transgender Beauty Advisors will be available on our Sephora Stands YouTube channel for those who cannot attend a class in person.
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Sephora 17h
Replying to @bestKat01
We do not have that information available however, we are looking into this! Thank you.
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Sephora 18h
Replying to @karendear
Oh no! Please send us a DM with your order number, thank you.
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Sephora 18h
Replying to @MeganMayday
We are truly sorry to hear this! Please send us a DM with your order number and how we can help. Thank you.
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Sephora 19h
Replying to @Irisisdead
Oh no! Was your purchase made in store or online? If it was made online, please send us a DM with your order number.
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Sephora 19h
Replying to @Hana_isneelo
Thanks for your store suggestion, we will be sure to share this with the appropriate department within our company. We also currently ship to the UK! Click here: for more information. Thank you.
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Sephora 20h
Replying to @MzAlexiss
Please send us a DM with your order number so that we can further look into this. Thank you.
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Sephora 20h
Replying to @ContemptoCasual
Oh no! We recommend contacting the store for assistance. Thank you.
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Sephora 20h
Replying to @ContemptoCasual
We recommend visiting the store for assistance, if you have specific questions about the return/exchange, we recommend contacting the store prior to visiting. Thank you.
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Sephora 23h
Replying to @ContemptoCasual
Oh no! Was this item purchased online or in store?
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Sephora 23h
Replying to @codilicious
Oh no! If you're still unable to remove the lid, please send us a DM with your registered email address so we can further assist you.
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Sephora 23h
Replying to @ravenlilbird
Can you please clarify if you are currently shopping on our U.S. or Canadian website? Thanks!
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Sephora May 25
Replying to @katie1030marie
We suggest visiting your local Sephora Store where they can assist in exchanging the item. If you have questions about the return, we recommend contacting your local Sephora Store prior to visiting. Thank you.
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Sephora May 25
Replying to @oliviam81194768
Please send us a DM with a screen shot of the voucher when you have a moment, thank you.
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Sephora May 25
Replying to @KalaZahra
Oh no! We recommend visiting your local Sephora Store where they can assist with the return/exchange. If you have questions about your return, we recommend contacting the store prior to visiting. Thank you.
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