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Google SearchLiaison
We’re aware an image for Sir Winston Churchill is missing from his Knowledge Graph entry on Google. We apologise for any concern. This was not purposeful & will be resolved. Images in such panels are automatically created & updated. During an update, they can briefly disappear….
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Google SearchLiaison Jun 14
Replying to @searchliaison
If a Knowledge Graph image is missing due to an update, the subject will be named but lack an image in anything automatically generated from the Knowledge Graph. This is why Churchill’s image (but not his name) is missing from some lists. It is temporary & will be resolved….
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Google SearchLiaison Jun 14
Replying to @searchliaison
The image issue only applies to Knowledge Graph-generated information. Many images of Churchill are easily found through both web and image searching on Google….
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Google SearchLiaison Jun 14
Replying to @searchliaison
Some have noted that Churchill’s first term does not appear for a search on UK prime ministers that shows an automatically generated Knowledge Graph list. This is not specific to Churchill; a similar thing happens with Wilson, MacDonald and Baldwin….
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Google SearchLiaison Jun 14
Replying to @searchliaison
We’re exploring why the first terms for Churchill, Wilson, MacDonald & Baldwin are not shown. It might be that our systems are only displaying the last term of prime ministers who had non-consecutive terms. We’ll seek to address this to avoid any unintentional concern….
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Google SearchLiaison Jun 14
Replying to @searchliaison
We don’t have an exact time for when Churchill’s Knowledge Graph image will be restored, but it will be as rapidly done as possible. We’ll want to explore exactly why an automatic update caused it to disappear & see if there are any improvements in those systems to address….
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Google SearchLiaison Jun 14
Replying to @searchliaison
When the Knowledge Graph image is restored for Churchill, his image will again be shown in Knowledge Graph-generated content, where only his name shows now. Again, apologies for concern caused. You can learn more about how our Knowledge Graph works here:
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Google SearchLiaison Jun 14
Replying to @searchliaison
We’ve now resolved the issue that was preventing the picture of Sir Winston Churchill from being updated to appear in his knowledge panel and Knowledge Graph-related lists. Again, this was not purposeful. Our apologies for the concerns caused.
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Google SearchLiaison Jun 14
Replying to @searchliaison
We’ve now reviewed why the image of Sir Winston Churchill failed to update. We regularly receive and review feedback about information we display from our Knowledge Graph, as explained here....
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Google SearchLiaison Jun 14
Replying to @searchliaison
At the end of April, we received feedback that the image of Churchill automatically selected by our systems wasn’t representative of him. The systems had selected a picture of a younger Winston Churchill (shown below), while he’s more famously & iconically pictured when older...
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Google SearchLiaison Jun 14
Replying to @searchliaison
Following our procedures, human reviewers processed the feedback, determined the image wasn’t most representative of Churchill & we blocked the unrepresentative image to allow the systems to automatically select a different one, according to our policies:
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Google SearchLiaison Jun 14
Replying to @searchliaison
Normally, the image would update quickly. In this case, a bug in our systems prevented a new representative image from updating. As a result, Churchill’s entry lacked an image from late April until this weekend, when the issue was brought to our attention & resolved soon after...
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Google SearchLiaison Jun 14
Replying to @searchliaison
We apologise again for concerns caused by this issue with Sir Winston Churchill’s Knowledge Graph image. We will be working to address the underlying cause to avoid this type of issue in the future.
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Google SearchLiaison Jun 18
Replying to @searchliaison
We've now resolved the issue that was not displaying the first term of prime ministers who served non-consecutive terms, such as for Churchill, Wilson, MacDonald & Baldwin: Our apologies again for the concerns caused.
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