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Bob Watson, PhD
@bobwatsonphd
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Sep 14 |
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Saw this article mentioned in another thread, but thought it was still worth a #techcomm mention in case you haven't seen it before (or for a while). #writethedocs
wired.com/2016/10/how-th…
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Documentation Demon
@plaindocs
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Sep 14 |
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just came here to say "by catch you don't mean broadcast on twitter?" Well preempted. #writethedocs
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Bob Watson, PhD
@bobwatsonphd
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Sep 10 |
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This photo captures so many cool aspects about #writethedocs
* Amazing audience
* Great speakers
* Interesting topics
* Live captioning
* Live streaming
* Live tweets twitter.com/ouebguy/status…
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Bob Watson, PhD
@bobwatsonphd
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Sep 9 |
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Well, I might as well just admit it.
I'm not going to get much done as long as the live tweets are coming out of the #writethedocs conference.
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Bob Watson, PhD
@bobwatsonphd
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Aug 19 |
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A great and technical article on how to start tracking the value of informational content to the sales process.
Could this work for #apidocs? Sure, just think like a marketer and know the customer journey to your product. #techcomm #writethedocs twitter.com/James_Mathewso…
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Bob Watson, PhD
@bobwatsonphd
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Aug 17 |
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Found this post on "generating" API documentation, which got me thinking about the verb(s) developers use to describe documentation authoring vs. the verbs(s) #techcomm uses to #writethedocs and what that means.
medium.com/@olotintemitop…
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Bob Watson, PhD
@bobwatsonphd
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Aug 14 |
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I love reading about how technical content is considered part of the customer experience and supports product success. The real #techcomm story is here: mindtouch.com/resources/how-… #writethedocs twitter.com/SaraContentWis…
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Bob Watson, PhD
@bobwatsonphd
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Aug 6 |
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I found some interesting scholarly articles about #apidocs that have a lot of takeaways for #techcomm and everyone who #writethedocs for developers. Ironically, none of them mention tech comm. docsbydesign.com/2018/08/06/new…
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Bob Watson, PhD
@bobwatsonphd
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Aug 6 |
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#techcomm #writethedocs If you want to know how and why developers search API docs, static.googleusercontent.com/media/research… describes a case study @google that asked 27 Googlers those questions (and others).
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Bob Watson, PhD
@bobwatsonphd
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Jul 24 |
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So, what can we call documentation for a similar effect? Most of the reader's goals WRT documentation also occur offline.
Solutions?
Success Augmentation?
Whachagot #techcomm #writethedocs? twitter.com/aliciaverbs/st…
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Bob Watson, PhD
@bobwatsonphd
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Jul 11 |
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“Stop thinking in terms of, “What content should we create?” and instead think about “What content do people want, need, and how does it support our business?””
Your audience knows better than you. Listen 2 them!
True for #techcomm and all who #writeTheDocs twitter.com/nolimitlabs_io…
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Bob Watson, PhD
@bobwatsonphd
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Jul 3 |
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“If your boss is asking you to quantify the value of your work, you need to understand that your work indeed has no value. Not at that company. Not with that boss.”
Applies to #techcomm, too. #writethedocs twitter.com/mralancooper/s…
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Bob Watson, PhD
@bobwatsonphd
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Jun 25 |
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If #techcomm wants to usability test their documentation, here are some tips for setting up a testing space. It doesn’t have to be complicated or expensive. #writethedocs twitter.com/MeasuringU/sta…
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Bob Watson, PhD
@bobwatsonphd
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Jun 13 |
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I love it when devs talk about documentation. #techcomm needs to be alert for these moments to:
- help answer their questions
- share tips and tricks
- meet allies for future conversations
- learn more about their audience
#writethedocs twitter.com/ThePracticalDe…
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Bob Watson, PhD
@bobwatsonphd
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May 12 |
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Finally had a chance to reflect on the #writethedocs PDX conference. docsbydesign.com
In a few days, I’ll work up the nerve to watch the video of my talk and see what I can learn for next time.
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Bob Watson, PhD
@bobwatsonphd
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May 9 |
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While I was able to attend this year, I want to thank all the prolific tweeters for their efforts and tell them I’ve appreciated their work in the past when I’ve not been able to attend #writethedocs
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Bob Watson, PhD
@bobwatsonphd
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May 8 |
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The secret is out now!
Had a great time at #writethedocs in PDX! What a great group of documentarians!! twitter.com/jelmore/status…
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Stoplight
@stoplightio
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May 8 |
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How to determine how much you will need to write based on your audience's tendencies @bobwatsonphd #WriteTheDocs pic.twitter.com/c5K86AXHhX
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Amber Matz
@amberhimesmatz
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May 8 |
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I love this description of 3 potential preferred coding styles of your API’s audience by @bobwatsonphd #writethedocs pic.twitter.com/m8dW2bzKXb
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Bob Watson, PhD
@bobwatsonphd
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Mar 2 |
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And please include quality documentation in your budget.
You can thank me later.
#writethedocs #apidocs #techcomm twitter.com/kinlane/status…
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