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@sartin_shannon | |||||
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good tech can’t fix bad policy
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Tegan Glasheen
@teganglasheen
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3. velj |
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A slide I have on my wall (apologies, source forgotten): If you take a thing that's broken and make it digital, you'll have a broken digital thing.
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Jennifer Pahlka
@pahlkadot
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3. velj |
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Worse. You'll have a broken digital thing that can never change because everyone assumes that changing the system will now cost tens or hundreds of millions of dollars. And often they are right.
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Dana Chisnell
@danachis
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3. velj |
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I’m on it
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Charles Worthington
@cew821
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2. velj |
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bad policy eats good tech for lunch
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Aaron Boyd
@Federal_IT
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2. velj |
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Sometimes bad tech can...
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Lee Becker
@LeeBeckerDC
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2. velj |
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Agree. Also good tech can’t solve bad processes. Often times the process changes can be made without law/regulation changes. Having the right culture in place is needed to enable the good process changes. #CXCAPGoal
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Richard Vaughn MD 🚲
@rvaughnmd
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2. velj |
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or bad worflows.
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Kathy Conrad
@kpconrad
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3. velj |
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And can actually make it worse by masking the real issues that need to get solved. So often the problem needs to be reframed to get to real results.
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G.
@GNageshRao
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2. velj |
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Might I also add nor can it fix incompetence...
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