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In general everyone underinvests in finding out what literally happens, what causes it, and what effects it has. We want to skip straight to reacting to it, especially socially and emotionally.
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Sarah Constantin
@s_r_constantin
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16. pro |
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“Mistake vs conflict theory” is a false dichotomy. The most typical way people do harm is through subconscious motivation. There is optimization power steering towards the outcome you don’t like; but the person doesn’t have conscious control or insight into that process.
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Sarah Constantin
@s_r_constantin
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16. pro |
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Most people are usually wrong when we guess at others’ subconscious motivations; but it’s not a conspiracy theory or paranoia to believe most people have some disturbing subconscious motivations.
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Sarah Constantin
@s_r_constantin
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16. pro |
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Some particular examples: it’s not an extraordinary claim to say someone has racial, gender, or class biases towards siding with the higher-status groups in their society. Almost all people do to some degree.
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Sarah Constantin
@s_r_constantin
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16. pro |
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It’s not an extraordinary claim that someone stretches or spins the truth to make themselves look good. Almost everyone does to some degree.
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Sarah Constantin
@s_r_constantin
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16. pro |
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It’s not an extraordinary claim that most people won’t actually follow through on everything they say they care about.
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Sarah Constantin
@s_r_constantin
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16. pro |
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It’s not an extraordinary claim that someone has done something illegal, especially someone who runs an organization. There are a lot of laws, not all regularly enforced. It’s surprisingly easy to break one unintentionally.
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Sarah Constantin
@s_r_constantin
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16. pro |
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We get stuck in semantic debates of “is it really fair to use words to describe people that have negative connotations when the people in question aren’t *that* bad?”
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Sarah Constantin
@s_r_constantin
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16. pro |
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Trouble is, I don’t think we *have* great words to describe problems that don’t have a judgmental or condemnatory connotation.
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Sarah Constantin
@s_r_constantin
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16. pro |
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“Liar” is an insult and accusation; but lots of people really do stretch and spin the truth; arguing over whether it’s fair to name someone a liar is kind of a distraction from “what is this person saying, what does he believe, what do his listeners believe...
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Sarah Constantin
@s_r_constantin
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16. pro |
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what’s actually true, and what impact does it have that these things are different?”
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Sarah Constantin
@s_r_constantin
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16. pro |
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This is why people have processes like "Five Whys" or experimental protocols or court trials with formal rules of evidence. "Ok what literally just happened here" will not usually be done well by default.
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Sarah Constantin
@s_r_constantin
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16. pro |
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Also, investigating "what literally just happened here" feels wasteful or "merely intellectual" if you aren't currently on board with the notion that there *is a problem worth caring about* in the first place. This is a legit disagreement! Just not usually made explicit.
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Sarah Constantin
@s_r_constantin
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16. pro |
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"Why are people going into so much detail to investigate what went 'wrong'? Things seem fine to me! This is bullshit!" <= totally valid reason not to want to do a postmortem.
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Sarah Constantin
@s_r_constantin
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16. pro |
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But if it's socially unacceptable to appear not to care about the problem, it's more likely that people will sabotage or derail the postmortem, or argue that it's being done wrong in some way, than own up to their real issue with it.
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Sebastian Mäki
@SebastianMaki
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16. pro |
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This is why I meditate.
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