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Placeit
Everything from logos to mockups to videos to social media. Hundreds of new templates added weekly. Subscribe to get unlimited downloads for $29/month.
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Placeit Feb 11
Hello! We will be glad to assist you with your account, please share your email address (the one used to access placeit) or send us an email to hi@placeit.net
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Placeit Feb 7
Replying to @Michael22678973
Hello there, I'll be happy to help you let me know if you have any trouble or any question with your account. Have a great day.
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Placeit Feb 6
Replying to @CarrieStevensXO
We are sorry we couldn't collect your payment the transactions showed as "failed"... Please check with your banking institution and let us know if there's any other information we can provide to help figure this out. Have a great day.
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Placeit Jan 29
If you're so kind to provide your username I will be glad to inquire about the status of your case.
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Placeit Jan 29
Sorry, I did not made myself clear, I did not meant that I did not understand your message, I meant I needed more context as (without your username or email) I'm unable to access your original ticket.
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Placeit Jan 29
Sorry, I believe I'm not understanding correctly, was your account "suspended" as a user or are you an author collaborating with Envato? I can understand waiting and ticket processing can be quite frustrating and I will love to get a chance to ease this process for you.
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Placeit Jan 29
Hello can you please let us know if your account from ? And you username or email address so we can look for your ticket Thank you
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Placeit Jan 27
Replying to @_NlXON_
I understand, I was actually unable to locate an account with that email is the any other I can check? Or let me have your first and last name or the last 4 numbers on your card with the amount and date Please advise Remember you can send us an email to hi@placeit.net
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Placeit Jan 27
Replying to @anthonylongden3
Hi! Thank you for choosing , United Kingdom VAT was 20% = $5.80, that's why it was different from $29. Let me know if any question
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Placeit Jan 27
Hello! Thank you for reaching us let me have your email please to check your profile and see what the problem could be, we'll credit your account as needed. Please advise
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Placeit Jan 21
Replying to @JakkiBurton
Hi again, you can send us an email to hi@placeit.net and we'll review this for you. Have a good day!
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Placeit Jan 21
Replying to @SympoGames
Hi! I sent a reply to your email let me know if those steps worked for you I do see you have an active subscription. Please advise.
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Placeit Jan 21
Replying to @JakkiBurton
Hi!, let me have your email please to see the template you are working with or let me have the URL to it I'll ask our content team what we can do, I know it's because they apply filters to merge the image but I can ask them if it looks too different from the original
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Placeit Jan 16
Replying to @JakkiBurton
Sure thing! You will continue to have the rights of your downloaded content, also, they will remain available in your download section as soon as you do not delete your account.
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Placeit Dec 20
Replying to @Pomelo_Creative
You can access our license agreement here:
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Placeit Dec 20
Replying to @Pomelo_Creative
Hello! Sure thing! You can use the template in your newsletter and social media.
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Placeit Dec 17
Replying to @SgarlataAngela
You're very welcome! Thank you for choosing Placeit :)
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Placeit Dec 17
Replying to @SgarlataAngela
Sure thing! Here's a coupon for a 30% off discount on your first month of our Unlimited Subscription. To use it, please sign up for a new account through this link: 
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Placeit Dec 13
Replying to @TheOctoNation
Hello! Sure thing! Please check your messages for more. :)
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Placeit Nov 26
Take 30% off your Placeit subscription this ! That means just $19 a month for all of your Placeit favorites! For new subscriptions only.
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