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Northern
Official twitter of Northern train services. Please see our live updates here: and social media policy:
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Northern 3h
📱👀 Feel safe and secure when you travel.  Discretely report minor disorder and suspicious activity via our app or the website directly from your phone. You can find more details here: 👀 📱
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Northern 3h
The social media team are signing out for the evening. If you need overnight assistance you can get it here: Good night.
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Northern 3h
TRAVEL UPDATE: Due to a tree on the line at , both lines are blocked between and .
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Northern 4h
Replying to @nship
Sorry for the confusion, Nigel. Unfortunately this service was cancelled because of a late running train being in front of this one. If you were delayed by 30 minutes, you can apply for compensation here: ^HH
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Northern 4h
Replying to @GraceAxHa
Hi there, we are sorry to hear this. Can you clarify the service you are referring to? ^HH
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Northern 4h
Replying to @IdealsAndApathy
Hi Rob, sorry to hear this. You will need to contact ScotRail regarding your compensation. Let us know if there are any problems. ^HH
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Northern 4h
Replying to @hanniemona
Very sorry for the delayed response. Unfortunately the majority of services are cancelled. The 2226 service is running, however it is currently delayed. Were you able to get on the move? ^HH
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Northern 4h
Replying to @vickyboden84
No problem, Vicky. ^HH
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Northern 4h
Replying to @A4geek
No problem, let us know if there are any issues. ^HH
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Northern 4h
Replying to @DanK____ @GNRailUK
Very sorry, Danny. The weather conditions caused many cancellations our services. If you were delayed by 30 minutes or longer on your journey, you can apply for compensation here: Apologies again. ^HH
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Northern 4h
⚠ RMT UNION STRIKE ACTION ⚠ Planned for Saturdays 22nd and 29th September You can find more details here:
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Northern 4h
Replying to @A4geek
HiPaul, servies on this line are now running as planned. Were you able to get on the move? ^HH
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Northern 4h
Replying to @jamesbwfc
Hi James, I hope you are well? Yes, you are able to reserve a seat using the Northern app. This option will be available once you have selected your service. Thanks^HH
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Northern 4h
Replying to @Chris_P_Green
No problem, Chris. Have a nice night. ^HH
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Northern 4h
Replying to @danbloomberg
I can appreciate your frustration Daniel. I will ensure the planning team are notified of this. ^HH
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Northern 4h
Replying to @HikerThe
Please could you DM us with the name, phone number and email address you sent to them, as well as where you sent your initial contact and any reference number you were given. We'll then ask them to look into this for you. Thank you. ^HH
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Northern 4h
Replying to @Chris_P_Green
Hi Chris, sorry to hear this. This is likely due to congestion. I will inquire with the planning team on your behalf. Apologies for the inconvenience. ^HH
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Northern 4h
Replying to @paulhudds
Very sorry about this, Paul. You can apply for compensation here: Alternatively, if you would like to make a formal complaint you can do so by contacting our Customer Experience Centre: ^HH
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Northern 4h
Replying to @pligplosh
Hi Jayne, when were the complaints made please and over what channel? Were they made by email or over the phone? We will then be able to investigate this for you. ^CM
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Northern 4h
Replying to @tweetybloomer
Very sorry to learn of this Adam, we will pass this information to the Maintenance Team for investigation. Our apologies again and thank you for letting us know. ^CM
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