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Mathew Patterson
Talking customer service on HelpU , tweeting , email, leadership, dad jokes. alum.
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Tweets
Mathew Patterson 10h
Slightly concerned that Mike may have just convinced himself to make the entirety of Tasmania an Atlassian office
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Mathew Patterson 15h
"I pray one day my kids will give thanks for me, like I give thanks for them. I pray that whatever your family looks like, you would know it as gift, as grace. And I pray that one day, I might smash them at Super Smash Bros, like they smash me." - I'm liking this new translation
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Mathew Patterson 21h
Sometimes I see people posting screenshots of their writing, making excellent points, but in a 'fun' wacky font. And I know it shouldn't matter, but I can't help it. I judge books by their cover and I judge ideas by their typeface and I'm sorry. Not very sorry, just a bit.
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Mathew Patterson Aug 21
Replying to @devinemily
Yes
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Mathew Patterson Aug 21
A visualisation of how people fall down into a blackhole of Youtube radicalisation, by "following your interests"
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Mathew Patterson Aug 19
Blocking roads is exactly a peaceful protest. Arresting people for protesting is "sinister". Do better.
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Mathew Patterson Aug 19
Worried about AI replacing jobs? Good news! There’ll be plenty of jobs shifting blame for inexplicably automated products and shoddy software. “June’s support team blamed Amazon’s Alexa assistant for another owner’s accidental preheat”
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Mathew Patterson Aug 18
If you can promise it definitely won't be a "Wolf of Wall Street" scene there, I'll see what I can do ;)
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Mathew Patterson Aug 18
Replying to @evanhamilton
Sydney (well, close to it, now) - I've never been to Swarm, it's on my one day list. Enjoy!
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Mathew Patterson Aug 18
Replying to @evanhamilton
Not to my knowledge! what are you in town for?
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Mathew Patterson Aug 17
Replying to @evanhamilton
Hello!
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Mathew Patterson retweeted
venessa paech Aug 16
This is a sterling, must-read chronicling how Gamergate broke our digital lives irreparably.
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Mathew Patterson retweeted
Anthony Albanese Aug 15
44 years ago today, Gough Whitlam poured the red earth into Vincent Lingiari's hand. The Gurindji were given back their land and given back their future.
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Mathew Patterson Aug 15
Einstein's initial insights on time dilation, leading to his theory of special relativity, were triggered when he selected the Peanut M&Ms at the vending machine, and time stretched out as he waited to see if they would truly drop free or be stuck forever in peanut purgatory.
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Mathew Patterson Aug 15
Someone unplug Alan Jones’s, please. Let him keep ranting away in his soundproof booth, and spare the rest of us his toxic garbage. Poke a piece of paper with some fake ratings under the door every month, he’ll never know.
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Mathew Patterson Aug 14
Replying to @_shankarganesh
I also feel the power of the 'mark unread'
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Mathew Patterson Aug 14
I have 11 emails in my inbox. 8 are from me, emailing myself quick thoughts & ideas for later processing. Email is my open format, plain text universal inbox, despite the eleventyseven apps I have that "solve" this problems for me. Email is dead, long live email.
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Mathew Patterson Aug 13
Replying to @danielpunkass @GlennF
Pretty sure this is what happened to mine too, which ended up with about 98% of the laptop being replaced.
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Mathew Patterson Aug 13
Replying to @hogfish @Alphastream
no thank you
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Mathew Patterson Aug 12
If you're used to "everyone works out of this gmail account" then you might not have done any reporting before. Or perhaps you "do reporting" but it's on auto and not making any difference. If you're on either of those ends, or in between, come to my webinar!
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