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Monzo
We're a bank that lives on your phone, on a mission to make money work for everyone. Join our community:
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Monzo 16m
Replying to @tobylyte
We're glad you're loving it Toby. What's your go to fact? πŸ€”
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Monzo 18m
Replying to @DVELP_team
Amazing to hear, what controls has she set up? We're super interested πŸ™Œ
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Monzo 21m
Replying to @WibberleyAlice
We're glad that's all sorted! It's possible you might have had a few issues with your 4G for a moment. Is there anything else we could help with? ❀️
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Monzo 29m
Replying to @WibberleyAlice
Hey Alice, that really does sound strange. Could we check, have you tried on WiFi and 3/4G?
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Monzo 42m
Replying to @daly_candice
Hey Candice, we don't have a timeframe on that just yet, thanks for being so patient. Keep your eyes peeled on our Twitter page for future updates πŸ™Œ
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Monzo 43m
Replying to @srpnor
Hey Steve! No plans on that front we're afraid. Keep us posted on how you get on, we'd love to see what you make πŸ™Œ
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Monzo 57m
Replying to @srpnor
Aha, we're so sorry if there was any confusion Steve. We're glad that's all sorted now. Let us know if you have any other questions and we'll be here to help ❀️
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Monzo 58m
Replying to @JamesAmeyUK
Well that's sold it for us πŸ˜‚We certainly can't argue with that photo 😝
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Monzo 1h
Replying to @JamesAmeyUK
Hmm... we may need to hold auditions for who gets to wear it. Why do you think you're the best person for the job? (This is your official non-official application.)
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Monzo 1h
Replying to @UX_Morrison
Thanks for sharing Angus! We're so happy to hear you like it. Transparency is suuuper important to us πŸ”
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Monzo 1h
Replying to @itskevinlincoln
When opening an account we check overdraft eligibility, leaving a soft footprint on the credit report (lenders can't consider this when making lending decisions). It won't affect the score unless you open many accounts around that time.
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Monzo 1h
Replying to @srpnor
Hi Steve! You should be able to click on a transaction and scroll down to 'Exclude from Summary'. Does this help? 😊
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Monzo 1h
Replying to @JamesAmeyUK
Are you offering to wear it Jim? πŸ€”
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Monzo 2h
Replying to @SofiaPiresG
Thank you for being so understanding 😊
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Monzo 2h
Replying to @HayleyLouisex89
Hey Hayley! We're a UK licensed back and unfortunately we're unable to offer accounts to people living permanently outside the UK 😊
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Monzo 2h
Replying to @Puretechreviews
Hey there! This isn't possible right now. But we can certainly pass on your feedback 😊
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Monzo 2h
Replying to @BenSDixon
The best thing is to give the merchant a call and see if they can retry for you, Ben. No doubt they'll be able to help out! Drop us a message in the app chat if you need any further help though 😊
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Monzo 3h
Replying to @mu_naveed @MakingMonzo
We hear you! We can definitely take your feedback to the team - nobody likes doing maths on holiday right? πŸ–
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Monzo 3h
Replying to @FayLouiseLoewy
Hi Fay πŸ‘‹We don't charge an inactivity fee at all, so you don't need to worry! We'd like to think you'd want to use our card often enough though (because of all the handy features), so give us a shout if you have any questions! 😊
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Monzo 3h
Replying to @SofiaPiresG
Sorry for the heartbreak Sofia 😞Unfortunately, top-ups cost us a lot of money, as we have to pay a fee on each one, so if you are able to do a bank transfer, that would be amazing. But if you'd like to have a chat about it, drop us a DM 😊
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