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Manchester Metrolink
Official Metrolink service updates direct from the control room. This account is monitored 6am-8pm Monday-Friday & 8am-8pm Saturday-Sunday.
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Manchester Metrolink 3m
Replying to @itsbazx
No, it's restricted for a reason. Multiple people could log in from different phones & be using the same ticket. Have you provided any details to any of our staff so they can help? We can help and are willing to if you ask. DM me your email address so I can look into it.
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Manchester Metrolink 9m
Replying to @tylerwilliam43
I appreciate it and I'm sorry for the inconvenience. Enjoy the rest of your day :)
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Manchester Metrolink 10m
Replying to @mcfcnorthstand3
Seeing Brian Adams of all things tonight. I've been trying to get in the mood, but when I look back now, this shift seemed to last forever. These are the best tweets of our lives.
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Manchester Metrolink 14m
Replying to @tylerwilliam43
Hi Tyler. Sorry to hear this. I'll get it reported so it's sorted ASAP.
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Manchester Metrolink 15m
Replying to @mcfcnorthstand3
Thanks Dave. 2.5 hours to go!
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Manchester Metrolink 20m
Replying to @mcfcnorthstand3
Haha!
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Manchester Metrolink 23m
Calls to Metrolink customer service are again being diverted to TfGM to provide help and advice. Please be patient as they are experiencing very high call volumes (or send a tweet!)
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Manchester Metrolink 34m
Replying to @mcfcnorthstand3
Thanks for reporting this Dave. Do you think they're excited that Ed's in town? I'll get someone down there to clean it up.
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Manchester Metrolink 35m
Hi. I'm really sorry to hear this. The trams will continue their journeys but are queuing to get through the single line section at the moment. Thanks for your patience whilst we work to resolve this.
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Manchester Metrolink 37m
Replying to @ClearMindCo
Sorry for the delay Julie. We're working to resolve this ASAP. Thanks for your patience whilst we work on this.
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Manchester Metrolink 39m
hi donald. I'm really sorry to hear this and I appreciate your patience whilst this is resolved. Can you tell me what tram number you're on please?
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Manchester Metrolink 42m
Replying to @MillyFlanagan
Hi Milly. I'm really sorry for the delay. Trams are currently queuing to get through the single line section and we're working to get this resolved ASAP. Thanks for your patience.
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Manchester Metrolink 46m
Replying to @c00perM
Hi Matthew. I'm really sorry to hear this and thanks for your patience. We're working to resolve this ASAP. For refund requests, please contact our team at customerservices@metrolink.co.uk.
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Manchester Metrolink 47m
Whilst delays remain we have arranged ticket acceptance on the following bus services: 58, 59, 81, 83, 181 and 182. Thanks for your patience whilst we work to resolve this issue.
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Manchester Metrolink 53m
Our customer helpline is still down. Please use the number below for any enquiries.
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Manchester Metrolink 1h
Replying to @itsbazx
Hi. Have you made us aware of this previously?
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Manchester Metrolink 1h
We're currently experiencing minor delays on the Rochdale line. Passengers travelling in both directions between Rochdale and Victoria may experience an additional 6 minute wait for a service. Thank you for your patience and please accept our apologies for any inconvenience.
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Manchester Metrolink 1h
Replying to @AdamMoran
No problem :)
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Manchester Metrolink 1h
Hi Kerry. No it's only temporary for the concerts but we're working on increasing capacity permanently. The latest update on this can be found here:
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Manchester Metrolink 2h
Replying to @AdamMoran
Hi Adam. 53 minutes.
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