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Manchester Metrolink
Official Metrolink service updates direct from the control room. This account is monitored 6am-8pm Monday-Friday & 8am-8pm Saturday-Sunday.
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Manchester Metrolink retweeted
TfGM 2m
If you're travelling to the game on Sat (19 Jan) by , please be aware that a new zonal fare system will be in place. This will change the price of your ticket to Old Trafford. Click here for all the info:
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Manchester Metrolink 15m
Replying to @JakeCommon
Hi Jake, please go to the home page of the app and swipe the page down to refresh, this should then show the new zonal options. If that doesn’t work, please reinstall the app.
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Manchester Metrolink 37m
Hi there Mike :) Please contact us via customerservices@metrolink.co.uk and a member of our team will look into this for you and provide you with a full response, thanks!
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Manchester Metrolink retweeted
TfGM 54m
GM Mayor explains how the introduction of a clearer and more convenient zonal fare system on is another step towards a world class integrated transport network
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Manchester Metrolink 1h
Replying to @swamp_donkey77
Any of the travelshops in Greater Manchester will be able to provide you with a get me there card. As this ticket is only available to purchase on the bus you may need to buy a 1 day travelcard for the zones you require on the tram and a separate bus ticket.
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Manchester Metrolink 1h
Replying to @swamp_donkey77
Hi there, a get me there 1 day AnyBus & Tram Adult ticket is £8.80. You will need a get me there card or other compatible smart card and the ticket is available to purchase on the bus. Thanks.
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Manchester Metrolink 1h
Replying to @WillJackDavies
2/2 The zonal system enables customers to use their ticket to travel anywhere within the zones purchased giving you flexibility to enjoy more journeys across the network.
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Manchester Metrolink 1h
Replying to @WillJackDavies
1/2 Hi Will, sorry to hear that. Fares were increasing anyway, but under the new zonal system it has meant that some fares are actually cheaper. Unfortunately this is not the case for everybody.
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Manchester Metrolink 2h
Replying to @stevenblakeuk
I'm sorry to hear that Steven and will ensure to pass on your feedback to the relevant team for future consideration. We are aware of capacity issues across the network, this is why we have purchased 27 new trams to help alleviate this issue. Thanks.
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Manchester Metrolink 2h
Replying to @stevenblakeuk
Thanks Steven, the next tram should be with you in approximately 2 minutes.
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Manchester Metrolink 2h
Replying to @PeterRose741
Hi Peter, could you advise if you still have a 7 day/28 day point to point ticket from before the zonal changes came in or have you automatically converted to zonal? Thanks.
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Manchester Metrolink 2h
Replying to @stevenblakeuk
Hi Steve, sorry to hear this! Where are you travelling to? Thanks.
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Manchester Metrolink 2h
Replying to @b1gdream5 @Zebra_carol
Thank you for your feedback. Here is a map which shows which zones the stops come under - , if you ever want confirmation, we are here until 8pm every evening. thanks.
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Manchester Metrolink 2h
Hi Leandra, are you able to assist please? Thanks.
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Manchester Metrolink 3h
Replying to @sowrongitsryt
Hi Charlotte, sorry to hear that! Could you please advise where you are travelling to and from so that I can see where the next tram is? Thanks.
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Manchester Metrolink 3h
Replying to @findlaymcrae
Hi, I'm sorry to see that your journey is crowded. We are expecting the delivery of the new trams from January 2020. In the meantime our services are regularly reviewed and I will ensure to pass your feedback onto the future planning team for further consideration.
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Manchester Metrolink 3h
Due to heavy road traffic we are currently experiencing minor delays on the Eccles via MediaCityUK line. Services travelling in both directions between Deansgate-Castlefield and Eccles are affected. We apologise for any inconvenience this may cause.
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Manchester Metrolink 3h
Replying to @barmaidjade
Hi Jade, fares were set to increase this month anyway, but under the new zonal system it has meant that some fares are actually cheaper. I'm sorry to hear that this is not the case for you.
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Manchester Metrolink 3h
Replying to @iam_melsome
HI Laura, I'm sorry to hear this. If you do ever feel unsafe we do have emergency buttons located inside the tram to alert the driver. Thanks.
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Manchester Metrolink 3h
Replying to @b1gdream5 @Zebra_carol
Hi Ed, please go to the home page of the app and swipe the page down to refresh, this should then show the new zonal options. If that doesn’t work, please reinstall the app.
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