Twitter | Search | |
M&S
Welcome to the official M&S Twitter page. Follow us here for news on our newest food, latest fashion and home inspiration. We’re here daily, 8am-10pm.
440,804
Tweets
2,060
Following
578,024
Followers
Tweets
M&S 58s
Replying to @MUBARAK34625458
...and ask them to talk you through exactly why they're not able to help you further. This will hopefully provide you with more clarity on what to do next. Best wishes, Matt. 2/2
Reply Retweet Like
M&S 1m
Replying to @MUBARAK34625458
Hi Mubarak, if our HR team are unable to help you further, we're not able to offer any further support or assistance from here. We're a service response team exclusively for M&S customers. All we can recommend is that if you remain unhappy, you contact our HR team again... 1/2
Reply Retweet Like
M&S 38m
Replying to @RebeccaWard__
That doesn't sound right at all, Rebecca - apologies! Please DM the barcodes from the tubs so I can feed it back to our Food team. Thanks, Denise
Reply Retweet Like
M&S 39m
Replying to @PabloMiller
Hi Pablo - I'm very sorry to hear a few of your mugs broke! Unfortunately we aren't stocking this item anymore. If you can DM us know your post code and product code for the mug, we'll check stores local to you for any remaining mugs - Thanks, Harry :)
Reply Retweet Like
M&S 42m
Replying to @HillingdonResi1
Hi - Please can you let us know which store you think the trolley might be from? We can contact them and arrange for somebody to collect it as soon as possible - Thanks, Harry :)
Reply Retweet Like
M&S 44m
Replying to @veryredvix
Looks rather delicious to me too, Vicki! Thanks for tomorrow's dinner inspiration 😋 Denise
Reply Retweet Like
M&S 49m
Replying to @SilveryMane
Hi there, you can still return the tights but you'll only be given a credit note at the last known selling price. If you manage to find the receipt with in the 35 day period we'll be able to refund via the original payment method. Thanks - Maddy.
Reply Retweet Like
M&S 52m
Replying to @helenknightuk
Music to our ears, Helen - really pleased you're such a fan! Hope you pop in and treat yourself soon :D Denise
Reply Retweet Like
M&S 53m
Replying to @GoFlyNZ
I'm sorry to hear this Claire. We've not received any other similar reports so we'd advise deleting the app then re-downloading this. Please let us know if this doesn't fix the issue. Thanks, Sarah
Reply Retweet Like
M&S 1h
Replying to @daniel_ley
Hi Daniel. I've contacted the Merry Hill Store Management team and requested the trolley to be collected as soon as possible. Thanks for your patience whilst we work on getting the trolley back home - Thanks, Harry :)
Reply Retweet Like
M&S 1h
Replying to @Kelly_Atkinson
sorry to hear you're having difficulty finding the item you're after. Please DM us with the product code/details and we'll do our best to find it for you - Thanks, Harry :)
Reply Retweet Like
M&S 1h
We've got some berry good ideas when it comes to enjoying what's fresh this summer! You can't beat a classic: M&S meringue nests topped with whipped cream and juicy berries. seasonal fruit... this is the very best in British berries at M&S this summer.
Reply Retweet Like
M&S 2h
Replying to @Moira4
Thanks Moira 😊 I've let the store know! - Sarah
Reply Retweet Like
M&S 2h
Replying to @sarahdelahoyde
Hi Sarah, I'm sorry you weren't able to get a card with out plastic wrap. I've passed your comments onto plan A team. Thanks - Maddy
Reply Retweet Like
M&S 2h
Oh bless - this has done the trick!
Reply Retweet Like
M&S 2h
Aww, hopefully, you'll be able to enjoy some low alcohol beer soon, Rachel - I've got my fingers crossed for you! Let me know if there's anything else I can check for you. Denise
Reply Retweet Like
M&S 2h
Replying to @Moira4
Hi Moira, did they say what store they were contacting you from? Thanks, Sarah
Reply Retweet Like
M&S 2h
Replying to @Ed_Holmes
I'm really sorry to hear about this Ed. Please can you DM us with your email address and a clear photo of your receipt/packaging barcode? - Thanks, Harry :)
Reply Retweet Like
M&S 2h
Replying to @GiselleDye
Hi - Please give our ordering team a call on 0333 014 8000. They will be able to add your staff discount to your online account - Thanks, Harry :) eec
Reply Retweet Like
M&S 2h
Replying to @MichaelRBracey
For example, we’ve already phased our 1,700 tonnes of black plastic packaging from our products. We’re also rolling out a take-back scheme for any plastics that are hard to recycle in the home. I hope this reassures you and thanks again for getting in touch. 3/3
Reply Retweet Like