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Lowe's
Start with Lowe’s for the info Pros need 👩‍🔧👨‍🔧 and the tips DIY-ers want 🏠.
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Lowe's 33m
Replying to @JohnIGLTA
We are sorry to hear this. Please DM us the customer name, address and zip code and contact phone number on the installation. Please also include the Lowe's you are dealing with and we will have this addressed for you.
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Lowe's 1h
Replying to @nunya_1961
Thanks for reaching out!
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Lowe's 1h
Replying to @nunya_1961
We will honor this warranty on any Craftsman item purchased at Lowe's pending that it is one of the tools that fall under this warranty. If the item was not purchased at Lowe's view the following details.
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Lowe's 2h
Replying to @brad_whidden
2/2: you have a broken Craftsman item purchased from another retailer, please follow-up with Craftsman customer service or that retailer.
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Lowe's 2h
Replying to @brad_whidden
1/2: We apologize, however are unable to provide any other info regarding this matter other that was we've already advised. We are honoring warranties for Craftsman items purchased from Lowe's only. We are sorry for any inconvenience. If
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Lowe's 2h
Replying to @brad_whidden
We are honoring Craftsman warranties for Craftsman items purchased from Lowe's. For assistance with Craftsman items purchased elsewhere, please contact the Craftsman Customer Service line 888-331-4569.
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Lowe's 2h
We'll let the reviews speak for themselves 💯 Buy in bulk and save on Dow 20 oz. Spray Foam Insulation. Click below to shop for your next project 👇
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Lowe's 2h
Our Return Policy doesn't cover installation costs however, please feel free to speak with our Product Specialists in store to discuss any possible trouble shooting steps.
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Lowe's 2h
We're sorry that there has been issues registering your new lock, Mohit. We're unable to assist with their app however if you are not able to use the lock, please return this to your local store within 90 days.
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Lowe's 2h
Replying to @brad_whidden
Thank you for reaching out. For assistance with Craftsman tools that were not purchased at Lowe's, please contact Craftsman Customer Care by calling 888-331-4569. You may also visit for warranty information.
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Lowe's 2h
Replying to @eddiemeehan
We are sorry that you feel this way. Please DM us your name, address and zip code, contact phone number and the Lowe's you are dealing with. Please also include details of what is going on and we will be happy to assist.
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Lowe's 2h
Replying to @kyronkline
We apologize you haven't received your order, Kyron and understand your frustration. Have you had the opportunity to speak with the Management team about your order?
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Lowe's 2h
Replying to @BigGoose91741
We're able to assist with items purchased from Lowe's however for Craftsman product NOT purchased from Lowe's, you would need to speak with their team directly for assistance. Craftsman Customer Service line can be reached at 888-331-4569
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Lowe's 2h
Replying to @KevinLHamilton
Thank you for the update Kevin. We have made management at the Central Production Office aware and have asked that you be contacted within 48 hours.
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Lowe's 3h
Replying to @jillybabykline
Thanks for the shout-out! We have shared your comments with the appropriate department so that this store can be recognized for the service provided. Please let us know if we can be of any further assistance.
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Lowe's 3h
Replying to @BigGoose91741
We appreciate your feedback. Stanley Black & Decker is exploring paths to manufacture key Craftsman categories in the U.S. all while still focusing on delivering our new “best ever” Craftsman lineup in 2018.
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Lowe's 3h
Replying to @ShirineHossaini
Thank you for following up with us. When you can, please DM us your contact information and the store location you visited about the repair. We'd like to have a member of Management speak with you to ensure this is addressed properly.
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Lowe's 3h
Replying to @Ruby_DeSantiago
Ruby, we are sorry to hear this. Can you provide specific details about your experience? And may we have your store location?
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Lowe's 3h
Replying to @schreindawg
We apologize that we were unable to fulfill your order, Andrew. Have you spoken with our Product Specialists at your local store to discuss what other options we have readily in stock?
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Lowe's 3h
Replying to @BigAlOakley
Allen, we understand your concerns. Your comments will be used for further review.
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