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Leisa Reichelt
Head of Research and Insight Previously Service Design & User Research , Mother of small boys, opinions all my own.
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Leisa Reichelt 37s
Replying to @ivanka
I was looking up the right words to describe a cognitive bias and there it was (this is not what I was looking for but what gold).
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Leisa Reichelt 11h
Replying to @myddelton
Depends on whose goals and intent you are asking about. Perhaps you are getting the real answer just not the one you want.
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Leisa Reichelt 15h
Replying to @Meera404
you off to the pub then? ;)
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Leisa Reichelt 15h
Word of the week: Ultracrepidarianism
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Leisa Reichelt Aug 14
Great illustration of how user research and iterative design shaped this service.
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Leisa Reichelt Aug 14
Retweeting for timezones :) come work with me researchers in San Francisco / Bay Area.
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Leisa Reichelt Aug 14
Yes please
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Leisa Reichelt Aug 14
I'm looking for an enthusiastic UX researcher to come join my team for 6 months (maternity cover) in the US. Great work, lovely team. San Francisco or Mountain View. Apply today or tell your friends!
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Leisa Reichelt Aug 14
Leisa's reading list #38
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Leisa Reichelt Aug 14
We would love to talk!
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Leisa Reichelt Aug 13
Know anyone who was shopping for project management software recently? Our research team would love to talk!
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Leisa Reichelt Aug 10
I had a great time giving this talk on our obsession with quantifying qualitative research.
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Leisa Reichelt retweeted
Ben Terrett Aug 9
'We're not risk averse, we're surprise averse'
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Leisa Reichelt Aug 2
Replying to @Emmastace
I love the podcast.
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Leisa Reichelt Aug 1
Replying to @neillyneil @swish4fish
I personally think it is particularly important in contexts such as tech, which this post illustrates v well.
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Leisa Reichelt retweeted
Dana Chisnell Aug 1
Hey, guess what — my badass team is growing. Know someone who fits the description?
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Leisa Reichelt retweeted
Neil Williams Aug 1
"It is simply not appropriate to use gendered introductions to a diverse group of individuals in 2018" 👏
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Leisa Reichelt Aug 1
Replying to @ThisIsMissEm
I agree!
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Leisa Reichelt Aug 1
I too am stuck in passport renewal purgatory because the system fails to recognise my passport details...
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Leisa Reichelt Aug 1
It is rarely as simple as 'is it good'. Need to ask: is it good for our team and type of project? Are we setting it up well? We we using it well in the team? Most tools are mostly fine, but many could be used better by teams.
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