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Kroger
Fresh food. Low prices. Follow us for special offers, digital coupons, community updates, recipes and more.
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Kroger 2m
Replying to @deidrehazel
we need to improve. Thank you for your time and have a great evening! 2/2
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Kroger 2m
Replying to @deidrehazel
We are sorry to hear that you had a long hold when attempting to speak to someone regarding your ClickList order. While we are aware that this matter has now been addressed, we would like to thank you for sharing your feedback with us, so we know what areas 1/2
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Kroger 34m
Replying to @sunshinetoast94
Yikes! We hate to hear that your local store bags each item separately! Would you mind sharing the address of the location so that we can share your comments with the store management team?
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Kroger 56m
Replying to @chris_starks
We are sorry to hear that you do not like the substations that are given for name brand items at your local store. Please respond with the address of the location to which you are referring, and we will happily share your comments with management.
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Kroger 2h
Replying to @watjalukinat
We appreciate the inquiry. Not all stores, or the areas our stores are in have the same needs, so we do our best to meet the needs for those different communities. If you have any concerns regarding your local store's hours, send us a comment
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Kroger 2h
Replying to @emilycarver
We are so sorry to hear you were having issues ordering a Holiday Dinner online. If you are still having those issues, please give our Holiday Dinner Team a call at 877-894-3707 and reference case 27579851 so that we can try and assist further.
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Kroger 2h
Replying to @Thomas_Marr
We appreciate your interest in having a store built in Austin, TX. Please know that we have shared your comments with our real estate team, so they are aware of your desires to have a store near you. Thank you for reaching out to us and have a wonderful day!
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Kroger 3h
Replying to @stephyylynnxo
We are so sorry to hear you are having issues with our mobile app. If these issues are persisting, please feel free to give us a call at 1-800-576-4377, and referencing case 27579159 so that we may try and troubleshoot any problems and get you up and running again!
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Kroger 3h
Replying to @davidhsherman13
Oh no! We're sorry about this. We'll share your concern with the store leadership team. Thanks and have a great night!
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Kroger 4h
Replying to @Flying_Rabbits3
Oh no! We're sorry we didn't have the Honeysuckle frozen turkeys you wanted. Please reply with the store location and we'll see what we can do for next year.
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Kroger 5h
Replying to @Magnus919
Thank you so much for sharing your concerns regarding our in-store music. We will be forwarding your comments to the appropriate management teams for further review. Speaking of Thanksgiving, have a great Holiday Seasons!
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Kroger 6h
Replying to @christy8885
Hi! We're sorry the Hellman's coupon didn't work. Please email krogersocialmedia@kroger.com with your Plus card number and purchase date so that we can make this right. Reference 27577352.
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Kroger 6h
Replying to @Gene_Starwind
We appreciate you reaching out to us on this matter. We will send your concerns through to the appropriate departments for further review.
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Kroger 6h
Replying to @jsweetp
Oh no! We'd like to hear more details. Plz email us here at krogersocialmedia@kroger.com w/date of incident, store location, and any claim number you may have. Please have reference number 27576852 in the subject line. Thanks & have a great day!
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Kroger 6h
Oh no! We're sorry about that! Please email us at krogersocialmedia@kroger.com with ref # 27576839, shopper card, & product UPC.
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Kroger 7h
Replying to @Big_Joe_Dancer
Hi Joe & thank you for the feedback! We have shared the concern with our Corporate Food Technologist.
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Kroger 7h
Replying to @TexasShemp
Thx for responding! We're sorry to hear you had to go elsewhere. We'll share your concern w/store mgmt. Have a wonderful day!
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Kroger 7h
Replying to @Twi_Lion
Hi! Please contact the grievance line in regard to your scheduling concerns.
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Kroger 7h
Replying to @jordierussell13
Hi Jordie! Thanks for responding. We'll share your concern w/store mgmt. Thx & have a great day!
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Kroger 8h
Replying to @ClayWrzesinski
Discrimination against the disabled?!? That's not good. Please email krogersocialmedia@kroger.com with the details so that we can address this. Reference 27575574.
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