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Doug Paulley
'Care Home Crusader' - 'Credible Hulk' - 'A bit of a troublemaker' - Edinburgh assistance staff
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Doug Paulley 3h
Their claimed reason doesn't add up.
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Doug Paulley 4h
ikr. I made the video to demonstrate the issue to , to whom I have sent the following email. I've then forwarded the email to 's head of access inclusion and their business assurance director, who I have had regular contact with. Should shake things up.
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Doug Paulley 4h
GWR's assistance booking form doesn't work.
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Doug Paulley 8h
And reported as unattended baggage, and may be blown up by security
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Doug Paulley 8h
"couldn't"
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Doug Paulley 8h
In such situations I block the doors preventing departure and/or report the unattended baggage as a security threat. One shouldn't have to, however.
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Doug Paulley 8h
The issue is: identifying the right defendant and proving "substantial disadvantage"
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Doug Paulley 10h
Exactly. But then "cross-company industry systems don't have that facility and we don't control them" - just like "cross-company industry systems" don't enable to put on timetables whether scheduled rail replacement bus services are accessible. Yada yada yada
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Doug Paulley 10h
They say it is to stop selfish wankers booking the space for more legroom, their luggage or their baby. Which did happen when it was possible to book such direct. But I don't think it should be beyond the wit of humanity to make booking possible whilst mitigating that problem.
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Doug Paulley 10h
Their press release claims that the lifts comply with the "latest DDA requirements."
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Doug Paulley 10h
I love Test Match Special, and this really is a bit special.
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Doug Paulley retweeted
Kitty Swinton ♿ 11h
Today’s bus journey. Buggy in wheelchair bay, driver did nothing. I asked the caregiver to move the buggy to the empty pushchair bay on the other side of the bus and got moaned at as she didn’t want to sit there as it was in the sun. Ah, humanity. I made her move though :)
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Doug Paulley 10h
Blatantly.
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Doug Paulley 12h
Cross Country HSTs have full access in 1st.
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Doug Paulley 12h
They couldn't afford, or chose not to...
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Doug Paulley 12h
As a previous customer of Carphone Warehouse (never again!) They just emailed me this. Important message from Dixons Carphone | Dixons Carphone
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Doug Paulley 12h
They were supposedly accessible to standards then in place, is my understanding, at least in standard. Such as the "accessible" toilets in Grand Central HST.mark 3.
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Doug Paulley 12h
Team should have known though. A few years ago I made East Coast / VTEC / LNER remove the 1st Class HST wheelchair spaces from the reservation system to prevent exactly this sort of cock up
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Doug Paulley 13h
An interesting, bizarre and unacceptable decision made at some point to upgrade the standard class wheelchair space and toilet but not the first class one.
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Doug Paulley 14h
it is a shame for / FOI requesters to that you moved on 😀
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