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Kieran Forde
on the website. Drummer. Dad. Views all mine.
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Kieran Forde Aug 12
When testing "top tasks" users want to complete on website; "We quite often find inverse relationships. That which people care most about, the organisation is doing least about. That which people care least about, the organisation is doing most about."
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Laura Wilson Aug 8
My new favourite quote (pic 1) 🧡📊🔎 It nicely compliments my other favourite quote (pic 2)
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Kieran Forde Aug 6
Replying to @jess_neely
Yes. I mean no. No? Are you sure?
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AoifeTweeting Jul 26
“Start with user needs” begins way before we think about users of our services. It starts with understanding ourselves and our team, and what *we* need to deliver an effective service. Team building isn’t an optional project establishment task. It’s essential to project success.
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Sophie Howe Jul 24
Just a little reminder as you go to bed sweltering this evening. Hottest year on record, hottest day on record predicted tomorrow. THIS IS CLIMATE CHANGE and we’re not doing anywhere near enough to stop it
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Henry Lau Jul 9
What would you be more interested in: A. whether people your age have a longer or shorter commute than you B. whether people around your age who do a similar length of commute earn more or less than you?
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Kieran Forde Jul 9
Replying to @2lsnop
See also: people who say nucular!
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Service Design Cardiff Jul 8
Call for speakers at Service Design in Government is out now Deadline is 30 August. Let's get Wales on the map at this awesome conference!!!
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Kieran Forde Jun 26
Replying to @kieran_forde
I also like the focus on task success rates and time-on-task - "these metrics are largely recession independent, mood independent, emotion independent."
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Kieran Forde Jun 26
"Digital teams must get their own metrics accepted at a senior management level, no matter how long that takes", says . It's not easy, or quick, but so important.
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Amy Hupe Jun 20
Replying to @Jenny__Anne
My favourite rant at the moment is about how making things open is only half the battle. Making things findable, navigable and clear enough to be of use is the hard part and that sometimes gets lost in the complete fixation on transparency.
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Kieran Forde Jun 13
It’s been a great morning in the ONS usability lab with . We’ve been working with our statisticians and economists to test each other’s content. A great way to get pretty quick testing done in between sessions with users 👌
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Wendy Nather Jun 11
What UI wizardry is this??
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Kieran Forde Jun 6
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Kieran Forde Jun 6
Replying to @darrenwaters
Nice!!! We need to find a way build this in Sharepoint and Word. If only we knew someone with contacts at Microsoft! 😉
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Kieran Forde Jun 4
We're looking for someone who can: -create clarity from complexity -find and meet user needs -make things clear and inclusive -not get through a day without resorting to bullet points at one time or another! The deadline is this Friday, 7th June.
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John Turnbull Jun 3
Now that I've finished sifting applications for government roles, a few hints and tips for applicants. 1/9
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Kieran Forde May 30
That's my thinking face. Was a really good day - can see why you've been inspired to do so much in this space!
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Kieran Forde May 28
Thinking about joining our Content Design team ? Great idea!
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Mevan | میڤان May 24
🚨🚨 MOTHER OF ALL JOB ADS 🚨🚨 Head of Product at Full Fact, working on automated factchecking. Rolling deadline. Get your application in asap. I'm looking for a partner in crime to jointly lead our world leading automated factchecking team. This is not a drill. Please RT.
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