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Khrolan
VP Development at . Working on , , and others! Formerly and . I play the games I make. Opinions are mine.
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Khrolan Oct 16
I rolled random about an hour later than expected to see who the lucky winner of the Yata Pillow would be! Thanks to everyone who expressed interest. The lucky owner is.... Truly, spaces are evil, especially in config files. Back to work for me.
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Khrolan Oct 16
Replying to @Giftz40499863
Kinda.
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Khrolan Oct 16
Replying to @666bray @ArcheAge
Very true that there were Patron issues on PTS but the ones affecting launch are different and weren't experienced on that environment. We could have done a better job setting up an Unchained PTS environment, no denying that.
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Khrolan Oct 16
Replying to @jzerkz
Very loud arguments for both sides at the moment.
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Khrolan Oct 16
Replying to @BurstyXek
This is 100% accurate but not something I can recommend for obvious reasons. There is a disconnect between the Glyph platform and XLGames' equivalent. Purchasing something from the store causes an interaction and the cached asset delivery occurs. Almost formally resolved.
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Khrolan Oct 16
Thanks for the callout, we brought it up internally today. It should all be under the ArcheAge category!
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Khrolan Oct 16
Replying to @xSimplyEpic
The faction balances on the most congested servers (EU-Alexander, NA-Wynn, NA-Tyrenos) are the best they've ever been (within 0.4% variance). Locking one side at a time would risk that balance in a matter of minutes.
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Khrolan Oct 16
Replying to @Inv1ctus__
Login tracker is a known issue and when talking to folks earlier this month I found out there are plans to offer compensation for the missing days. The login tracker is lacking due to having to push the release of Shadow's Revealed by 2 weeks.
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Khrolan Oct 16
Replying to @eatliftrest
I have no updates other than we're pushing for it daily. We know what a bad experience it is right now.
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Khrolan Oct 16
Replying to @HitplayYT
We think the daily requirement of gildas to unlock missions is a bug and have escalated it for verification.
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Khrolan Oct 16
Replying to @kauan445566 @ArcheAge
It's a difficult situation because if we allow character creation NA-Wynn, that'll continue to increase the already high queue times. We'll continue to open character creation as things settle and others move off the server, but it will take this entire week imo.
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Khrolan Oct 16
There's an outstanding issue with the way our platform communicates with the XLGames platform; we've made progress and expect resolution soon.
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Khrolan Oct 16
Replying to @OwenRitchie99
Nothing worth sharing other than we keep pushing for it day over day.
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Khrolan Oct 16
Replying to @YataYps @ArcheAge
It was probably buried in all the other communications but the calendar issue on legacy is and has been a known issue. There are plans to compensate for the missing days on the login tracker.
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Khrolan Oct 16
Replying to @TehBrownie
Definitely struggled to address this situation, the main thing we can do at this point is open our next servers in support of the Steam community. I know everyone has aspirations to play on all servers but I have no good solution here.
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Khrolan Oct 16
Replying to @MirageXXVII
Looking into how we can address situations like this.
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Khrolan Oct 16
Replying to @Darkwater_00
Looking into if there's anything we can do here.
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Khrolan Oct 16
Replying to @kyuthar
No two ways about it, I'm embarrassed about the Steam situation and there's no defense around it. We clearly missed the mark.
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Khrolan Oct 16
Replying to @uh_Burrito @ArcheAge
Probably sometime in 2021 when everyone's had a full night of sleep.
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Khrolan Oct 16
Replying to @IlIIlllIlIlI
We have no solution in place for that right now but I know we've been asking players to consider lower population servers due to the congestion. We're checking what our options are.
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