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Katy Arnold
Head of User Research, Home Office - UK Gov, Feminist, wild swimmer, camper van owner. Views expressed here are my own. She/her.
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Katy Arnold retweeted
Clare Moriarty Jan 9
Here's an opportunity to join the fantastic top team. I'm recruiting a Chief Operating Officer. Needs commitment to improving user experience & passion for transformation. We're all about impact and doing things differently. Check it out!
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Katy Arnold 22h
Ha!! Brilliant 😂 pretty sure I’ve written a song with those chords...
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Katy Arnold 22h
This is brilliant. Why design patterns don’t restrict your creativity. And some 80’s hip hop history :)
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Katy Arnold retweeted
Gillette Jan 14
“Boys will be boys”? Isn’t it time we stopped excusing bad behavior? Re-think and take action by joining us at .
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Katy Arnold Jan 15
Lucky :)
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Katy Arnold Jan 15
Replying to @jwaterworth
Aww she’s adorable - congratulations! I can’t believe you’re old enough for this yet tho! ♥️
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Katy Arnold Jan 13
Brilliant - wish this wasn’t so unusual...
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Katy Arnold Jan 13
More great feedback for the Passprts teams - well done and everyone who worked on this service :) cc/
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Katy Arnold Jan 12
My dad got so sick of this - he now has a secret stash of clean tea spoons for his personal use. Slightly weird but understandable reaction ;)
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Katy Arnold Jan 12
Only 20% of people are born with a disability - the rest acquire it during their working lives. Yet another reason to care about inclusion at work - another great post from :)
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Katy Arnold retweeted
Stephen Grant Jan 11
The best bit about ‘Blame it on the Boogie’ is how they summarise the song at the end using bullet points.
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Katy Arnold Jan 11
Love the ethos that sits behind this service team - - you make us proud cc/
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Katy Arnold retweeted
Janet Hughes Jan 11
We're looking for people to help deliver our huge range of fascinating, challenging and important major projects in - a range of roles across a few different locations: Happy to chat if anyone has questions :)
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Katy Arnold retweeted
Leisa Reichelt Jan 10
If you want to do user research you can rely on, you need to start by understanding the difference between the questions you want to answer and the questions you ask. Read this pls.
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Katy Arnold Jan 11
Thinking about a career in design, research or software development? Come and see what we’re all about - we’re holding an internship open evening :)
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Katy Arnold retweeted
Rebecca Kemp Jan 9
"It got me thinking: what would a history of Jobs, drawing only on sources written by women, look like?"
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Katy Arnold retweeted
Emma Boulton Dec 19
I love that Audree has been true to her word, shining a light on the great work of many women since - you can find her inspiring collection of tweets at
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Katy Arnold Jan 8
I couldn't agree more! has been doing some incredible work - totally deserves to be on this list - :) cc/
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Katy Arnold retweeted
Matt Edgar Jan 6
It's easy to mock, but naming services with the words people actually use is one of the simplest and most powerful ways to centre on user needs
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Katy Arnold retweeted
Thomas Leeds Jan 4
Is it 2019 or 1919 ? Yet another doctor bemused to see me - the dad - bringing my girls to appointments. is NOT 'woman's work' My wife is amazing in her career I'm a full time dad and our girls MUST NOT grow up hearing this crap. RT if you agree.
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