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Jenn Leaver
Leading Product Docs .
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Jenn Leaver 8 h
Odgovor korisniku/ci @BeardedTortuga
Video calls only show your face and shoulders. Anything below that is fair game for winter coziness.
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Jenn Leaver 10 h
Working remotely is hard because my commute to the office doesn’t require “winter” clothes. Which means I can’t get out of the car at school pick-up or all the parents will see my high-fashion look: capri leggings paired with dressy slip-on shoes that were by the door.
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Jenn Leaver 3. velj
Odgovor korisniku/ci @katesegrin
Ha!! Thank you!! 😍😆
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Jenn Leaver 1. velj
Odgovor korisniku/ci @gjtorikian
Yeahhhhhh.... 😬😬😬 But everything that’s been done is built on the foundation you created. 💜 Literally wouldn’t have proper docs tooling without you!
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Jenn Leaver 1. velj
Odgovor korisniku/ci @jennleaver
You can't have big dreams if you have no way to execute on them. I've got big dreams for docs at GitHub. And Zeke and Sarah have shown me that they're possible. It's been an incredible lesson to learn.
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Jenn Leaver 1. velj
Odgovor korisniku/ci @jennleaver
If you're leading a docs team, push for dedicated engineering help. If you're an engineer or PM and you see that a docs team doesn't have dedicated help, push to get them that help. The work is complex and important.
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Jenn Leaver 1. velj
Odgovor korisniku/ci @jennleaver
Without dedicated engineering, without Zeke and Sarah, we wouldn’t be where we are today. We’re set up for success. We feel confident. We know that our work is worthy of receiving help from other people. They gave our team hope.
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Jenn Leaver 1. velj
Odgovor korisniku/ci @jennleaver
Their work inspired trust on our team. For the first time in my career, I knew there were engineers who deeply cared about this work. It’s such a simple thing - knowing that you have support, that you’re not alone - but it changes everything.
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Jenn Leaver 1. velj
Odgovor korisniku/ci @jennleaver
More than anything though, having dedicated engineers on docs meant that for the first time ever, writers had engineers who intimately understood the needs of our team and spent their time thoughtfully working to make things better internally for writers and externally for users.
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Jenn Leaver 1. velj
Odgovor korisniku/ci @jennleaver
Zeke, along with Sarah Schneider, a writer-turned-engineer, redid all our back-end tooling. Their work made the writer's work easier, enabled us to internationalize , set the foundation for new initiatives, and gave us the first iteration of a new design.
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Jenn Leaver 1. velj
Odgovor korisniku/ci @zeke
Back in late 2018, reached out to me - from a different team! - and mentioned that he wanted to help us with localization. It was the first time in my entire career that an engineer had ASKED to help. That conversation changed the entire docs experience at GitHub.
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Jenn Leaver 1. velj
Odgovor korisniku/ci @jennleaver
Docs teams are often left to do all of this themselves. People think that the job of a tech writer is non-technical, but that’s not true. Tech writers are often engineering their own tooling solutions and sites with minimal or no help from anywhere in the organization.
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Jenn Leaver 1. velj
Odgovor korisniku/ci @jennleaver
Writing docs is complex. You need tooling that can handle single-sourcing, versioning, variables, reusables, localization, the ability to pull in automated content generated elsewhere, etc. And all of this content needs to make it onto a site that has a great info experience.
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Jenn Leaver 1. velj
Odgovor korisniku/ci @jennleaver
A couple years ago, the docs team at GitHub wasn’t in a great position. We’d outgrown our tooling, both in terms of the number of writers using it and the complexity we’d introduced with new products. We use GitHub for everything and have a “docs as code” philosophy.
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Jenn Leaver 1. velj
I was working on reviews this week and keep coming back to something: how important it is for docs teams to have dedicated engineering help. So here’s a story about the impact engineers have had on my team.
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Jenn Leaver 25. sij
Odgovor korisniku/ci @__xuorig__ @BenEmdon
This is the goal we’d like to reach in the near future. 😺
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Jenn Leaver 24. sij
Every time I see [sic] in a quote, I die of second-hand embarrassment. Can you imagine the shame of having your mistake passive aggressively pointed out FOR ALL TIME?
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Jenn Leaver 21. sij
Odgovor korisniku/ci @blossombuilds @babiescatscode
Feel free to DM me! 😍
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Jenn Leaver 21. sij
Odgovor korisniku/ci @babiescatscode
I lead a team of tech writers! Happy to answer any questions you may have around tech writing as a career or the things I look for in candidates! Also - someone on our team has a very similar background to you - those skills are definitely transferable! 😍
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Jenn Leaver 18. sij
Odgovor korisniku/ci @gladwerefriends @github
I’ll miss working with you so much, Catherine, but am happy for all the social media things that can help us keep in touch. 😍
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