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JCPenney
Style and value for all. For Customer Service: 1.800.322.1189
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JCPenney 22h
Replying to @taelormade___
We're here for ya. 😂
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JCPenney Jul 21
Replying to @MatthewDenlinge
Hello. We're sorry to hear that you've had issues with your Major Appliance purchase. We would be happy to help any way we can. Can you please send us a private message with your order number and/or phone number?
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JCPenney Jul 21
Sometimes, you just need to treat yourself!
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JCPenney Jul 20
Replying to @willmonwah
ok. I am so sorry about that.
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JCPenney Jul 20
Replying to @willmonwah
Thank you for your inquiry tonight. How can I help you?
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JCPenney Jul 20
Replying to @HarryinApex
We will try to seek compensation for you from GE Delivery once the replacement has been delivered. Again we apologize for the inconvenience this has caused you and your family.
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JCPenney Jul 20
Replying to @HarryinApex
I will have one of our Major Appliance Escalation Team members follow up with you on Wednesday to find let you know when that replacement will be coming. I am so sorry for the delay in you getting your replacment refrigerator.
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JCPenney Jul 20
Replying to @jcpenney
I called LG and talked to Ty he reached out to GE Delivery and the Home Delilvery Agency. They are conducting a dock search to find your replacement. It takes up to 48 hours. They will start on Monday. By Wednesday, we will know where your replacement refrigerator is.
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JCPenney Jul 20
Replying to @HarryinApex
when was your order delivered?
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JCPenney Jul 20
All about that Champion style. 🏆
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JCPenney Jul 20
Replying to @HarryinApex
one moment while I research this further.
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JCPenney Jul 20
Replying to @HarryinApex
Thank you for your inquiry tonight. To better assist you, please provide me with your order number. Also did you contact us directly about the damaged refirgerator once it was delivered?
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JCPenney Jul 19
Replying to @Johnathan_Ravan
We're sorry to hear about your experience 😞 We'd like to help you look into this! Are you currently logged in by chance? If so, we may be able to pull your cart and see if your items are still there and better assist you. Send us a DM with more info! 😊
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JCPenney Jul 19
Replying to @PrincessArriel
Hi - Thanks so much for sharing your thoughts with us! We're happy to hear you enjoy shopping at JCP!
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JCPenney Jul 19
Replying to @Sir_Fitzroy
Good morning, thank you for reaching out to us. We apologize for the delay. A Major Appliance Resolution Specialist is reviewing the order number you provided via direct message, and will respond as soon as possible with further information. Thank you for your patience.
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JCPenney Jul 18
Strong style! Get that look:
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JCPenney Jul 18
Replying to @ninkaxo
Good Morning and thank you for reaching out to us. We are sorry to hear about the experience that you are having with us as we strive to provide the best customer service. Please send us a direct message with your order details so that we may further assist you.
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JCPenney Jul 17
Replying to @sandycprice
Carolina Place Mall ❤️️
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JCPenney Jul 17
Replying to @vburrito1
Hi Valerie - Thanks for reaching out! We'd be happy to look into this for you. Please do send us a private message with the complete details. Thanks
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JCPenney Jul 17
Shoes made for walking into the new school year. Psst – they're not just for the kids.
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