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Intercom
The world’s first customer messaging platform helping internet businesses accelerate growth. Need support? Visit .
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Intercom 3h
When you’re gearing up for a big product launch, creating help content is often the last thing on your mind. But here's why it shouldn't be.
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Intercom 10h
Great onboarding flows are more than a checklist or a chronological walkthrough of your product. Check out our book, Intercom on Onboarding, to learn onboarding strategies that drive users toward their "aha!" moments.
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Intercom 14h
Just joined a new team? Give yourself permission to make mistakes and be open about what you value. These strategies and others will help you and your new team move faster, better, together.
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Intercom 18h
Spend five minutes on a Monday and five minutes on a Friday on this simple step, and your team will see big leaps in its productivity and effectiveness.
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Intercom Jul 21
Onboarding is about making sure your customers are successful with your product. That's what will make your business successful, too. Check out our new edition of Intercom on Onboarding to learn more:
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Intercom Jul 21
Have you ever wanted to give a talk but had no idea where to start? In this blog post, we look at the 10 key steps to creating a great talk and delivering it with ease.
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Intercom Jul 20
🎧 It’s easy to overlook how important a good meeting can be when your focus is on building great product. In this episode of Intercom on Product, we discuss the value of running product-focused meetings.
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Intercom Jul 20
🤔 What does the word "brand" even mean these days? And how do you create one?
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eFounders Jul 10
The traps your Product Design team face as you scale: 🎳 Misalignement 🦋 Distraction 🔇 Silos 🤹‍♀️ Indecision shares how the team made it past the growing pains:
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Intercom Jul 19
At its core, product design is about cost-benefit analysis. Here is a quick framework to help your analysis.
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Intercom Jul 19
Ask these 3 questions to determine the value your customer will get from switching from the old way of doing things to the new way – your product.
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Intercom Jul 19
Is your PM career ladder just a laundry list of skills and attributes? We recently revamped ours to focus on 5 core skill areas.
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Intercom Jul 19
Betting your business on a developer program? of has some valuable insights on guiding principles to keep in mind.
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Intercom Jul 18
Want to learn how to reach 30,000+ fast-growing businesses? Join us in London next Thursday at "Building on Intercom: The Inside Scoop." 👉
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Intercom retweeted
Maria Gutierrez Jul 18
Such a brilliant evening at our engineering Building London event. Brilliant talks from our amazing team. So glad I get to work with them all every day. Thanks for all your hard work and wisdom. And thanks everyone that joined us. Can’t wait for the next one ❤️
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Intercom Jul 18
There are 6,500 languages in the world. So restricting your customer support to a single language won’t help your business grow. We've just launched a multilingual knowledge base to help.
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Intercom Jul 18
You never get a second chance to make a good first impression – so find out how to do just that in our latest book, Intercom on Onboarding:
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Tzofia Shiftan Jul 18
Our very own director of engineering on how we build product in from an engineering point of view 👩‍💻👨‍💻
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Intercom Jul 18
🎙️ Ever wondered what micro-services and murder mysteries have in common? Our own finds out in this week’s podcast as he chats with from .
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Intercom Jul 18
There are two very different ways to build a product roadmap - bottom-up or top-down. But which way delivers the best results?
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