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NICE inContact
NICE inContact empowers organizations to provide exceptional customer experiences with the world’s #1 cloud customer experience platform for the contact center.
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NICE inContact retweeted
Katie Garcia Oct 19
NICE inContact is looking for: District Sales Manager (New York)
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NICE inContact Oct 19
Mattress Firm’s Contact Center Rises and Shines – Improving Scores and Average Handle Time - Read more>>
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NICE inContact Oct 19
The latest analyst report hot off the presses! NICE inContact named a leader 4 years running in Gartner Magic Quadrant for Contact Center as a Service.
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NICE inContact Oct 19
Interactions 2019 to welcome Ashton Kutcher as keynote speaker! See you at , April 15-17 2019, Las Vegas, for this exclusive opportunity to hear Ashton discuss his life, career and passions. Register and take advantage of our super saver rates >>
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NICE inContact Oct 19
For Teleflora, one platform has made training easier for agents who no longer have to learn five different interfaces.
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NICE inContact Oct 18
Thank you for coming by our booth at this year!
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NICE inContact Oct 18
Chat’s skyrocketing, mobile app use is up 5x. Customers are changing channels—and a lot more! REGISTER for our 2018 NICE inContact CX Transformation Benchmark webinar. Weds, Oct 24, 1 pm, ET.
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NICE inContact Oct 18
4 Tips to Take Contact Center Training to the Next Level
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NICE inContact Oct 18
According to the latest Transformation Benchmark Study, 82% of consumers will go out of their way to buy from companies with exceptional customer service. Check out more findings from the study here:
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NICE inContact retweeted
Laura Bassett Oct 18
With nearly 400 people registered, our NEW NICE inContact Customer Experience Transformation Benchmark is clearly a report of interest that contact center influencers and decision-makers won’t want to miss.
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NICE inContact Oct 18
There's no better place to establish your thought-leadership than to stand up and share your best practices and successes at . Speaker submissions are being accepted through January 25, 2019. Apply today >>
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NICE inContact Oct 18
Customers want better and faster self-service options, especially in the voice channel
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NICE inContact Oct 17
It’s undeniable that those on the front line – including call center representatives – carry a great deal of the responsibility. So, make their jobs as easy as possible with these tips from :
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NICE inContact Oct 17
Chat? Mobile app? Chatbot? Join our webinar on our 2018 NICE inContact Transformation Benchmark for everything you need to know! Wednesday, Oct 24, 1 pm ET. REGISTER NOW
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NICE inContact Oct 17
Are your contact center agents knowledgeable fans of your products? Or is their knowledge limited to what they (and your customers!) can read on your website?
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NICE inContact Oct 17
Winning in the economy means turning exceptional experiences into meaningful growth drivers. shares 3 ways CX is powering revenue streams:
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NICE inContact retweeted
Shep Hyken Oct 16
Customer service is a great differentiator. With every customer, every interaction – from the sale to the service afterward & everything in between – you have an opportunity. via
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NICE inContact Oct 16
Wondering about things like compliance and security in the ? You need to see our CXone cloud native platform for yourself. Get your 1:1 demo at Gartner Symposium/ITxpo and join us at Booth 1046.   
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NICE inContact Oct 16
Today, to win in the customer experience economy, companies must compete at a higher level. 
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NICE inContact Oct 16
Did you attend Building Continuous Improvements in Your Contact Center?
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