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Honest Status Page
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honest_update
The Incident Review Meeting
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These are the things we probably ought to say when updating incident status. Snark and compassion. Now, about your data… by @gphat and friends.
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976
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25
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Honest Status Page
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Jan 7 |
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We regret that we did not listen to the AWS engineer that begged us to THROW OUT THIS INSTANCE TYPE.
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Dec 31 |
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disks still fill up
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Sep 20 |
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Oops. This is gonna take longer than expected because we forgot to move our 2FA to our new phones.
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Aug 15 |
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Sorry for the long duration of that service interruption. Everyone knew how to fix it, but not how to fix it in kubernetes.
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Jul 19 |
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The root cause is you not clicking our damned ads.
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Jul 11 |
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Jul 2 |
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It's only an incident if it's from the paying region of the customer list. Otherwise it's a sparkling bugfix. twitter.com/amyngyn/status…
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Jul 2 |
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Hugs and 💕 to our friends there! twitter.com/ketudb/status/…
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Honest Status Page
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Jun 27 |
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Wait, adopting DevOps wasn’t enough Chaos?
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Honest Status Page
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Jun 19 |
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Good news! Our deployment tooling now tells you who is on call before you start your deploy…
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Honest Status Page
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Apr 11 |
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Your data is important to us but… speaking of black holes: We’re sorry that all work you did since midnight is lost. Please redo your work.
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Apr 10 |
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We learned today that moving files out of Terraform doesn’t cause it to ignore the assets.
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Cory G Watson
@gphat
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Apr 9 |
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The CASE Method: A framework for improving monitoring ergonomics, mental models, and attention. onemogin.com/monitoring/cas…
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Apr 8 |
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I’ve been hiring for over twenty years and I still swear by this one simple rule: it’s the MTU
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Honest Status Page
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Apr 4 |
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Friendly reminder to check in with your teammates if they’ve had a bad on call stint. Maybe you can help! (Extra ❤️ for managers helping with this!)
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Honest Status Page
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Mar 18 |
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Turns out everyone was afraid to touch that bit of infra for a damned good reason.
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Mar 15 |
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[soundcloud postmortem]
engineer: wow this blew up here’s my soundclo… right
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Mar 14 |
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The incident wasn’t that bad, we just had a reorg to deal with right in the middle. Lesson learned.
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Honest Status Page
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Mar 13 |
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Thankfully we overheard the solution to this problem in a coffee shop during our 1:1 walk.
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Honest Status Page
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Mar 4 |
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We’re going to just leave it like this for a minute and take a nap. #selfcare
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