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Andy Polaine Oct 6
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Wouter Walgraeve Oct 6
There's a guy here at BCN airport really screaming and yelling at the counter. 🤪 Guess his customer journey is having some frictions. Or is he just an extreme user? 😏 Thank you , for your energy at yesterdays workshop!
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rufflemuffin Oct 6
So pleased and the awesome work of getting a shout out on how tech is integrating with agriculture and challenging us on how we rethink the management of our fields via
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Flaminia Del Conte 7 Oct 17
"Commit to be vulnerable"
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Yoel Lenti Oct 4
Ready for the ! Looking forward to sharing experience!
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Giovanni Ruello Oct 9
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Mario Ferrer Oct 5
I had a blast today at Service Design Days Barcelona. Thank you for the opportunity to share some learnings on and thanks for the inspiration to get up there and do my thing...
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Marina Terteryan Oct 6
Aah!! I’m so excited that my definition for service design was chosen from this brilliant list of descriptions! This phrase is really important to me so I’m even more thrilled that it resonated with fellow designers. 🤗
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john thackara  约翰·萨卡拉. Oct 5
Replying to @johnthackara
2 hours later: you know what, ? Tribalism may well be a "new marketing paradigm" - but history is filled with examples of tribalism as an enabling condition of violence and war. Today, especially, making connections *between* tribes matters more than selling soda
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Gerry Scullion Oct 5
Great opening keynote by On 'mindful service design'
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PingPong Design Oct 6
Fantastic talk designers should stop confusing human needs with customers needs... Maybe we should stop seeing humans as consumers
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Joyce Junjie Liu Oct 7
Two days well spent at Service Design Days in the fantastic Design Museum of Barcelona. With Sara from Milan frog we presented our latest service work. Thanks to Inge and the rest of the organizing team for making such a great event live.
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Filipa José 6 Oct 17
"It is not about efficiency, it is about effectiveness" // Designing a Design Organization wks with at
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Paolo Ciuccarelli Aug 29
(Communication) Design can do a lot to empower users and other stakeholders in the context of data-intensive services. Very excited about my first talk at ServiceDesignDays! #
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Nick Phipps Oct 5
Service designers will move fluidly between these layers. We can forget that clients need to be told which level we’re working on. A snippet from ’s gangster talk this morning
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Helen Arvanitopoulos Oct 6
"Empathy is being able to an in the same shoes as someone and understanding them. You don't need to feel their pain." From the Masterclass of Arne van Oosterom
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Josh Morales Oct 5
Hey, these are Service Design Days!
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Ari Gotanegra Oct 6
Let's get started with 2nd day at
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Sarah Rink UX BCN 7 Oct 17
Culture is the glue that holds us together - timely definition at by
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ash gibson 7 Oct 17
Value proposition... etc c/o thanks for a brilliant workshop!
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