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Tatyana V 28 Dec 17
Had bad experience with UIA . Online check-in didn't work in Kiev prompting to do registration at the airport. In Borispol I was told to pay 10 euro for airport check-in(!), had to queue a slow serving cash desk to pay and then go back to get boarding pass! Avoid
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Jussi Suojanen Apr 26
Thanks for changing our flight time, not notifying and making us to miss our flight. Special thanks for the customer service for hanging up 4 times.. I guess we wont be seeing the formula 1 grandprix after all..
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Ainis Sproģis Aug 3
I want to alert everyone that has not responded to my emails for several months and I have not received any compensation for cancellation of the flight from Colombo-Kiev-Riga. Whether it is Ukraine International Airlines a common commercial practice ?
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Sahil Dec 4
just 18hrs before my flight, I got a call that my flight will be changed and intead of 12hrs duration and 1x transfer. I have to travel 21 hrs and 3x transfers. That too for all 7 passengers. I have never had such Situation ever. Disappointed 😏
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DEBRUP DEY Aug 12
my flight from kiev to new delhi (ps 391, pnr uiyhhe) had been canceled with 3 days notice only. Initially I was informed of the 1 hr delay which was ok but suddenly it got canceled. I am left stranded as this is not on. I want full refund for my flight
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UAP 23 Dec 17
Replying to @fly_uia
So what's the purpose to contact customer relations? What will it give to all those who wasted their vacation days cuz of such service? Usually it gives no result, no improvement. Please correct me if I am not right. As I wrote in Russian that is last time we try to use .
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Mariam Dec 21
ukrainian airlines, the flight is postponed for 5 hours. Nobody approaches the passengers, no-one explains the reason no one apologizes for inconveniences and this is normal?
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Aybike Mergen Nov 22
Replying to @fly_uia
Congrats for keeping in line with the current regulations. In fact, nothing boosts customer satisfaction like conformity to a good old "can be kept waiting for 3 months for a luggage compensation that I need next week" regulation! Kudos
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Alexander Coufal Jul 10
Thnx to ... best airline support ever when you are abroad. They answered within a few hours for a flight cancellation via email. Refund was received after 72 hours
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Angharad Jones Apr 8
Replying to @fly_uia @gracecatt
Thank you for replying so swiftly . I did tell my friends not to fly with you. However, it’s not me you need to apologise to and compensate but it’s . I’m sure she would appreciate a decent and helpful customer service experience.
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TiTel.Y Aug 28
Replying to @fly_uia
it is almost 3pm and there is no plain in sight.
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dilorenzo Jan 24
Replying to @fly_uia
Sorry but your new miles program is just ****.I used to get 2000 Miles for a round trip to kiev, now only around 450 Miles.I was able to upgrade one leg to business for 5000 Miles,now they are only worth around 50$
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Grace Catt Apr 18
Replying to @fly_uia
What they probably mean when they say presents is that they will give you stolen goods from other people's luggage They have absolutely scammed us to the max, beware !!
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La Romana Airport 12h
What a beautiful Monday!!! We are always happy to welcome all visitor arriving at today… wish them a happy landing!
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Ruslan Synytsky Sep 3
Replying to @fly_uia @Fly_Norwegian
Thank you, Inna. I cross my fingers and wish only the best. And please remove this strange sentence about “private” messages from the scripts. I have no secrets on good or bad experience during my flights. There is a reason to make this conversation public.
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Ihor Leontiev 12 Oct 17
30 minutes in the bus with opened doors. Is it everything ok with you? Summer is finished.
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Dima Tantsiura 15 Jan 18
What about that kind of "airplane mode" photos cause "clouds" and "wings" options are only available who choose seat but I love . What about U? What's your choice about the seat in the and why?
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La Romana Airport Oct 25
Happy to welcome from Kiev to La Romana today!!! THANK YOU for choosing as your gateway to the , sure your passengers will enjoy their vacation in this beautiful paradise!
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La Romana Airport Nov 15
welcomes all visitors arriving today with ! Your adventure starts since you land at this amazing paradise so enjoy your vacations!
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TiTel.Y Aug 28
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