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Carrie Diulus, M.D.
@cadiulus
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Dec 1 |
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Very real safety issues related to lack of communication from #Dexcom during the #DexcomOutage Appreciate @Loftus @WSJTech covering this ongoing situation. #diabetes wsj.com/articles/diabe…
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Peter Crawford
@ketonemics
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Dec 1 |
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To all #dexcom T1D (& T2D) parents & patients struggling on a holiday weekend with memorable twist - stick together as a grass roots community. Let’s hope this for-profit entity learns from its share-server debacle to address most basic element of customer service -communication pic.twitter.com/Ok2qDnJaHG
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Tommy Jansen
@TheTommyJansen
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Dec 9 |
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Super disappointed with @ByramHealthcare. Going to be days if not a week without a CGM b/c their “EZ Refill” ordered a week late. Was told it will “hopefully” come in 2 days. “Hopefully” my sugar won’t get too high or low while I fly blind because of their mistake. #dexcom #cgm pic.twitter.com/CmEOswSwhA
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Mature（diabetes design）
@Ndesign02
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3h |
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Our shop sell diabetes goods. We hope it make you happy.
All made in Japan🇯🇵
#dexcomg4 #dexcom
#糖尿病 #フリースタイルリブレ
#iddm #T1D #type1 #Diabetes #freestylelibre #typeonediabetes #diabetestype2 #diabetic #diabetestype1 #diabetetype1 pic.twitter.com/bkAxIddn5O
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Julie H🌻
@NJH1010
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Dec 3 |
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Either @Dexcom Follow still isn’t fully functioning or sensor pooped after 4 days 🧐
Both plausible
#Dexcom #DexcomOutage pic.twitter.com/yyC9cJfLXN
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Hristina Dimova
@HristinaDimova
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Dec 9 |
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Important notice for all G6 users in Europe using the iOS app .
You have to update your app to the latest version 1.5.4. or it will be blocked today 09.12.2019 .
Read the full safety notice below and check your email . #wearenotwaiting #dexcomG6 #dexcom pic.twitter.com/Kk2vWlKgmL
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ResisterSister
@asweetgrace
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Dec 4 |
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What an inadequate answer to the tech problem. I'm astounded how bad they are at this. @dexcom #dexcom cnbc.com/2019/12/03/dex… #doc
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yousuckdex.com
@yousuckdexcom
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Dec 9 |
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I’m not familiar with Android.
Any other @dexcom users know how to take screenshots if the app says they can’t be taken?
#dexcom #diabetes twitter.com/liamrulz/statu…
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Peter Crawford
@ketonemics
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Dec 2 |
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Whether #Dexcom incompetence, or overthought calculation (‘you guys don’t know what we were dealing with,’ versus ‘you don’t know what we know’) - the absence of communication was failed leadership to the nth.
The root cause is indeed a separate question and of equal concern twitter.com/cadiulus/statu…
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Michelle Fenner
@FennerMichelle
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Dec 4 |
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tech co in healthcare don’t need to worry about people become too accustomed to the tech. They need to be prepared with back up systems. It’s that people weren’t communicated with despite having our phone numbers and email. #dexcom statnews.com/2019/12/03/a-g…
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Michelle Fenner
@FennerMichelle
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24h |
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Michelle Fenner
@FennerMichelle
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Dec 2 |
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“Sayer told a story that he recently learned about one patient who was woken up at night while on vacation by her mother. That's because her mother saw, through the data sharing, that the patient's blood sugar was low.” #dexcom how u respond will define u cnbc.com/amp/2019/11/13…
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Janelle, Janelle
@photofeeshie
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Dec 1 |
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46 hours and counting. The only communication is via FB, 5 hours, 30 min ago was the last update.
This is such an unacceptable level of service for devices that lists $30,000/annually and that people rely heavily upon for important healthcare decisions. #dexcom #outage pic.twitter.com/amT5HTtuPB
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Related searches
#dexcomoutage|
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Michelle Fenner
@FennerMichelle
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Dec 3 |
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No matter your take on ##dexcom It infuriates me how this CTO still doesn’t get the fact their product is unreliable often, that customer service is BAD often l. I lose faith in a company that didn’t think about a communication back up with users prior to launch of product.
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BioPharmaDevice
@OneMedWorld
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Dec 9 |
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These 10 medtech companies care a lot about research #MedTech #Dexcom via twinybots.ch medicaldesignandoutsourcing.com/medtech-compan…
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Dr. Declan Groves
@DexalDec
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Dec 9 |
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I've bit the bullet and ordered a #Dexcom G6 starter pack for a step further towards #diyclosedloop. I've had to go the route of self-funding, which is costly as according to my endocrinology team I dont meet the criteria for HSE funding. #wearenotwaiting #openaps #t1d
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Jennifer Savage
@jen_savage
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Dec 1 |
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Technology is amazing till it doesn’t work. I rely on the data sharing since my son doesn’t wake up if he goes too low — the #Dexcom Follow app has enabled me to save his life. Hope this gets fixed soon, wish we had a better system overall. wsj.com/articles/diabe…
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KariResists
@Raycerx58
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Dec 8 |
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Parents of Children With Diabetes Are Furious Following the Blackout of a Major Blood Sugar Monitoring Software - FORTUNE. #Dexcom FAIL apple.news/A28WgX7gjRJufn…
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Walter / T1 Diabetic
@deepsouthd
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Dec 4 |
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Well beat you again diabetic/coma death! #T1D #Dexcom Was on Fritz all night and came back on at some point. Four alarms G5. Alone in hotel. No one would be looking for me. My brother in hospital possibly dying from stage four heart failure. 1/2 pic.twitter.com/U3JUoAOxyI
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Peter Crawford
@ketonemics
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Dec 2 |
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Thousands likely did, you're not alone. 'We will work to do better' won't be enough. A snow removal service does 10x better job communicating if they will be 2h late. No one's life is on the line for that. Can't wash your hands #Dexcom people count on you & pay big $ twitter.com/cadiulus/statu…
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