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Jade Feb 8
A bit of trouble?? Waiting an hour and no idea whether my food has even left the restaurant?? Already dealt with a meltdown 2 weeks back - never using again!
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Kay Feb 8
Is your app down? I ordered and it says preparing my food, but the app constantly says reconnecting and doesn’t load any info and I don’t have an email confirmation.
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Ruth Maurice Feb 8
😩 I’m waiting for some info on my order - I’ve placed it but no idea if it’s gone through! It’s Friday night takeaway treat night!
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Clare Lindley 🏳️‍🌈 Feb 8
Have done a release on a Friday night? Surely not!
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Martin Stanley Feb 8
My order from Pizza Express Sidcup is ridiculously late (ordered about 6.25). I'd like a refund please, as I'm sure by the time you actually deliver the order the food will be cold. Unless you fancy delivering old room temperature calamari
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Annika McQueen Feb 8
your app is in meltdown and no food after waiting one hour, seriously unimpressed. Can’t even get through to customer services now. Shocking service.
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Vincent Biret Feb 8
Hmmm guys . Can you simply cancel my order. I couldn’t even cancel it immediately after... Which actually not really cool ...
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Annika McQueen Feb 8
Replying to @Deliveroo
so what about those of us who have already ordered and are now left in the lurch?! Taken our money and no food. Waiting over an hour. This is disgraceful. Unlikely to use this app again after tonight.
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Leanne Blythe Feb 8
Is broken on a Friday night? Rumbling tummy and pretty sure my crispy chilli beef is stone cold on the restaurant counter 😭
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Chris Xephon Waring Feb 8
Replying to @DeliverooHelp
Result! Food arrived, still warm too...
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Jessica Agius Feb 8
my foods been sitting in the restaurant for 15mins but there’s no Deliveroo driver to bring it to us. 😡 are you ever going to bring it?
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Annika McQueen Feb 8
Everyone who placed orders and suffered this meltdown with zero customer service should be reimbursed. That’s if you want to keep customers. With delivery fee and service charge it’s not like ordering from you is cheap. For many it’s a treat and you’ve ruined Friday.
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Erwin Fier 22h
Replying to @JosephDaul
Joseph, I have been wondering what that special place in hell looks like, for those who political messages. The concern is real, the timing
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Zeke Feb 8
Copy and paste for me as well. Same problem, been waiting over an hour since order.
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Seb Old Feb 11
I've got my current summary of hours work, the cut off was yesterday. How long does it take for deliveroo to pay their riders?
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Angelicalish Feb 9
Replying to @Deliveroo
Mixed kebab and Big Business
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Morgan 🍉🇪🇺🇬🇧 #FBPE Feb 11
explanation for delivery price rise is just a lie, delivery price for the nearest restaurants to me also gone up (I’m talking about less than quarter of a mile) explanation some delivery costs would go down & some would go up nonsense and untrue
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spasy paddy Feb 9
Anyone got a refund from yet?
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Jonathan Martin Feb 9
He's tackled all kinds of wheeled menaces but he as never seen this level of carless disregard for human life as those stuck cycling against the clock in the gig economy .... Mad Max: Deliverood
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Greg Wojnowski Feb 8
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