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Luke Williams Aug 16
No one reads on Friday evenings, so I will save what I have to say about my recent for Monday...
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The Startup Nerd Aug 16
With this logic, you could take off the onions, tomatoes and chicken legs and save millions of dollars. Then, the company would have the reputation to serve flavorless food. Focus on customers and money will come. Focus on money and customers will leave.
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Steve Offsey Aug 10
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Nikhilesh KVD Aug 17
With , banks around the world are transforming from product-centric to experience-centric companies. Read more:
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Quirk's Media #MRX Aug 16
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Publicis Sapient Aug 15
HOW our CXO is thinking about Experience. Watch now:👇
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Integra CCS Aug 15
Game on! 🎮 Learn how using gamification increases performance and employee retention:
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USA Fulfillment 14h
You've Got Unique Goals For Your Business, But Doing Everything Yourself Is Inefficient. It's Time To Outsource, To Upgrade Your Fulfillment Services Team. RT:
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ASP Colorado Aug 17
The cost of acquiring a new customer is 5-10x that of retaining current ones, making it critical for businesses to deliver a great . Learn how with the following post from (including tips from CCXP)
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Obed Maurice Aug 16
Financial well-being should be easy. Mortgage rates have recently dipped as low as 2.5%, yet most people haven't capitalized on this favourable change. In fact, they're overpaying because of poor design in their financial fitness. Nudges really really help solve this
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Accenture Technology Aug 17
Driving transformation at . Together, see how we used to develop a platform that effectively drives sales growth, while ensuring standardized and efficient operations:
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Michelle Ku Aug 17
Move beyond 😢
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Pointillist Aug 13
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Tamara McCleary Aug 12
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8x8 UK Aug 16
We’re thrilled to announce our new partnership with Europe’s largest independent resort operator . More on how we’re enhancing the CLC from :
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CMXperience (TheCXNomad) Aug 16
So many Customer Experience challenges are rooted in Employee Experience problems. You can’t have Awesome CX without Awesome EX, so at CMX we are using the same tools we use in CX design to think about EX too. Follow me on Insta @thecxnomad for more inspo
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Cognizant 21h
Bots ensure that every customer gets the very best experience, says via
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Eudy Zerpa Aug 17
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The Startup Nerd Aug 16
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Reputation.com Aug 16
Why We Need to Re-Imagine CX - And How We’re Going to Do It via
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