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Jeanne Bliss May 13
I'll say it again. What customers want more than anything—more than being shocked, awed, delighted, wowed, etc—is a that works every time. An experience that's seamless. On the blog: my how to guide.
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Kapow SMS Gateway May 14
Four Quick Tips For Improving The Frontline Customer Experience
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Callie Field May 14
Standards are on the rise because companies like continue to push the boundaries on what phenomenal means. We listen to our customers and our are empowered to own the experience from start to finish.
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John Miglautsch 5h
is NOT digital (we live in the real world)...
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Central Insurance 11h
A selfie (after a fun lunch of course) to celebrate the successful implementation of the enhanced myCentral policyholder website! Team members from IT, Customer Services, and Marketing came together to get the job done.
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Chowkidaar Harrshul Dharmessh Desai 10h
Its been over 24hrs since ur obligatory response in my DM & Over 20 days since my TV is dead..! Not even a formality call has been made yet.. Pathetic customer service...!!
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Jitendra Singh 14h
It has been a nightmare with .. I have been slapped a damage fee of 6k without any details .. It takes 2 hours to slap a fee, 24-48 hours to verify.. Here are my return images. Does anyone see damage to rear panel?
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Jody Sinclair 6h
"75% of consumers are more likely to make a purchase from a company that knows their name and purchase history and recommends products based on their preferences." Other good stats on
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Roima Intelligence May 20
To celebrate five years of Roima, this week is dedicated to five things that make us what we are. As always, customer comes first “Working with Roima is working with a business partner based on short lines, mutual trust and flexibility” Marcel Kamps
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Greg Chase 2h
Honored to be named in the Top 10 Most Influential Individuals in Customer Experience & Loyalty tonight in Charlotte. Excited for the next chapter in this journey!
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OnContractor 4h
We're going to need more sticky notes!
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ARTEMIA Comm Inc 5h
Marketers are using innovating technologies to better serve consumers' individual needs. As an integrated communications agency, we understand how to leverage technologies to address evolving consumer needs.
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Vanessa (Alvarenga) Hake, ASBC 9h
The amazing facilitating some great conversation and engagement at today’s learning session with our business owners and their teams.
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Paul Barber May 16
Thanks , Mitchell, for giving 2 friends our name/number! We love personal referrals!
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Scott Cosco 14h
Lessons From Walt Disney: Perfecting the ... ‘Stand in line with the people…don’t go off the lot to eat like you guys have been doing. You eat at the park and listen to the people!’”
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Enghouse Interactive 14h
In today’s ever-changing business world, how can you deliver the that your customers crave? Our VP of Marketing and Alliances Jeremy Payne reviews how your can stay ahead: via
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Sanjay Gupta May 20
is used to understand customers, drive personalization and create convenient and memorable customer experiences. Check out these 20 examples of machine learning in action from via >>
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Dan Everett May 20
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AISERA 4h
Attending ? Stop by Aisera's booth B2 to learn about Intelligent Automation & AI-driven Customer Service.
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Mike Steinharter May 17
The ingredients necessary for a successful continue to change because our relationship to technology continues to change by the day.
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