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Siobhan Climer Jun 14
Writing, writing, writing for . Check the blog - Help a fellow tech writer out and subscribe. Right now, it's DR/Backups, Security, and Cloud,
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KG Hawes Jun 14
Extract value from the VoizTrail Communication and Compliance Suite on three fronts; compliance, efficiency, and performance. Operate at peak potential in as little as 12 months! Contact us for a demo today!
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Calabrio 23m
We surveyed more than 1,000 agents in and found that increasingly complicated customer issues are wearing on agents’ ability to deliver the right . Read more in .
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Evan Kirstel 3h
managing your better with analytical “Solution as a Service” - Measure satisfaction, relationships, and engagement. - Correlate it with performance. - Understand your employees and customers. - Provide better customer services.
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Greg S. Jun 12
If you're at , come to the Customer Journey Solutions area and see how a customer’s experience with a brand should be a fulfilling journey that anticipates their needs
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West Interactive Jun 15
The landscape has changed, so if you haven't updated your in a while, here's what you need to catch up.
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ICSA 34m
Join leaders from these brands in on June 28th for "Innovations in the Contact Center!" 2 dynamic presentations, tons of networking, lunch, & tour of the contact center! Learn more here;
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Lightico Jun 15
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Ventana Research 18m
Congrats for being a Value Index Leader in Validation in the in the – learn more at
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Lori Smart 24m
Contact centers are in your future and will be for a long time to come: via
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DonHoffman:F3RedDawn 34m
New Packaged Enterprise 11.6 v2 demo now New Features: CC Mobile App for demo use, / interactions, gadget, v17 Analytics, & and Outbound Campaigns
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Randy Littleson 2h
Bridge the gap between the service your provides and what customers expect. NICE invites you to a 6/20 webcast on How to Empower Agents to Deliver an Effortless . Register today.
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Newbridge_Clouds 2h
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Customer Service has come a long way since inception. Here is our list of 5 futuristic trends that will impact the way brands serve their customers. Click
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Learn the proven strategies to minimize hidden technology risks and critical considerations for replacing your legacy . Read the blog.
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kelly mcquiston Jun 15
Engaged frontline staff improve customer satisfaction – so mobilise them
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Frankie Saucier Jun 12
Just asked for advice on how to be brave. She said to remember you don’t have to do it alone, and it’s still brave to ask for help. Great advice from a woman I’m sure has had many occasions to be brave.
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Biz Comm Strategies Jun 12
do more in your with - Voice Agent Messaging - Chat Agent Messaging - Call Deflection with Agent Messaging
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