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Tracy Hardison Dec 6
NICE is pleased to have been acknowledged as the WFO market leader in a report, with over 40% market share in first half of 2018. Find out more >>
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NICE CX 16h
With the cloud, your contact center can achieve impressive results with quality management analytics. See these 3 ways the cloud can help you achieve analytics-driven quality management >>
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Newbridge_Clouds 24h
The competition is using the latest forecasting tools; workforce management tools are here to take the manual process out of forecasting, planning and managing staff.
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Ventana Research Dec 7
Replying to @ventanaresearch
So what do you do to improve? This
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Ventana Research Dec 7
Replying to @ventanaresearch
The #1 tech that can impact performance in and help ? Better (based around not operational metrics)
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Ventana Research Dec 7
Replying to @ventanaresearch
In case you missed it last week, here are those growth slide again (it's very important to know for better )
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Ventana Research Dec 7
Replying to @ventanaresearch
Just a few of the challenges are facing today, do your systems help support overcoming them?
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Ventana Research Dec 7
Replying to @ventanaresearch
Just like we said last week, is the top priority, and play a key role in that experience
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Dave Michels Dec 5
Great meeting with CEO Hardy at World HQ
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Payton Pyne Dec 5
Something that should have happened long before now. Super happy for you coach!
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Cody Davidson Dec 5
Congratulations to . You’ve patiently waited for this time, and no one is more deserving. Go Big Blue!
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Rich Dubiel Dec 1
Just checked off another location for The Hat off the list
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