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the_empty_boat Jan 14
Thank you to whistleblowers at and to for this reporting of unethical, incessant up-selling. It’s harmful to Rogers employees and customers. Canadians already pay insanely high bills for phone, cable, internet. Something has to change.
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Gabor Nagy Jan 15
How come you offer so low quality customer service?Just waisted 2h! still didnt resolve my issue, they said call back tomorrow.Really?I pay 400$ a month,get this bad service, i guess is much better and do a better job! I think imma switch
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David Michaels Jan 14
The unaccountable sales culture at , , and customer service teams corrupts them. Customer service should improve the goodwill of a business, instead of fleecing customers. builds a business through honest referrals.
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Pragya Munjal Jan 16
Sick of canadian telecom trying to rip consumers!Contacted 15times for 10gb$60 plan since Dec24 but never employees are too busy. absolutely unacceptable.As a new immigrant I am so unhappy.This is the great Canadian welcome. Thanks
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Brad Jan 15
The sad truth is that if there was a SINGLE other option for an isp in Canada everyone would drop Day One. Awful service and worse customer service
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Silver Spoon Revenue Jan 14
made it very difficult to take advantage of their $60 10g deal back in December and now I’m still stuck with a $110 4g phone bill 🤦🏻‍♂️ what are some other providers providing better service and deals?
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Laura Furfaro Jan 15
Was never a customer and definitely never will be!
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LawyerLocate.ca Inc. 18h
employees say managers turn a blind eye so call centre workers can lie and cheat customers - via
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I Prefer Dashing Rapscallion 22h
RT for Like for Credit to on Instagram
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Lilia Klass 7h
can setup more towers around Manitoba any day now.
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StandingRoomOnly Jan 14
Replying to @CBCNews @cbcErica
While most companies in Canada have adapted to a new world of customer service, and remain the two companies that are despised by most people I know. Dishonest corporate scum describes both, hence taking a firmer stance against both.
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Dave Shelley Jan 16
Boycott
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BODY GLO TAN Jan 14
Was on the phone with for over 3 1/2 hours and still ended up with crap
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Just Mike 11h
Another slow evening of internet access with . Yay.
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rogers Jan 15
Replying to @RogersHelps
In order to cancel the service, am I to contact ? Please respond.
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Monique Madan 11h
we are very disappointed! We negotiated a new tv package and checked the offer twice with two different agents. Only when it was installed did we learn that we weren't getting what we negotiated. Very poor.
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rogers Jan 15
doesn't answer the phone, how does this help? From "We can certainly troubleshoot with you. Please keep in mind that, customers are eligible for a refund within 5 days (inclusive) from the initial sign-up (purchase) date. We do not process any refunds after"
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James Deagle Jan 16
1. Dear : I have a modem (to which you "upgraded" me in 2016) with a broken plug & exposed wires - a fire hazard. On multiple occasions your employees have told me I'll need to upgrade my plan just to have this unsafe device replaced.
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Stephen Cross 18h
My opinion of as a company I can trust drops even lower (if thats possible). Now I'm getting calls from the "Rogers QA Team" to see if I have any issues, and then try to up sell a new bundle - I seriously doubt there's a real QA engineer on that team
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Phanzilla Jan 16
So I switch to mobile during the 10g 60 deal. Got my first Bill... I have partial charges I was not told about nor agreed upon. And they auto signed me up for spotify... are you kidding me... really...?
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