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pocketfullofsunshine May 15
We don't download apps we download habits
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Cleveland Clinic May 14
The 2019 Patient Experience Summit is underway! Follow the conversation at
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Vicken Kalamkarian May 15
“We don’t download apps, we download habits.” - What an incredible rollercoaster Chris took us on. THANK YOU
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Carmen Kestranek May 14
On digital platforms for patients, “ we’ll be engaged if you make it easy” Nolan Hennessy
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Cleveland Clinic May 14
Patient care is more than just healing -- it's building a connection that encompasses mind, body and soul.
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Silvia Perez-Protto, MD, MS May 14
Patients tell us we HAVE to commit Advance Care Planning ⁦⁦⁩ ⁦⁩ ⁦⁦⁩ ⁦⁦⁩ ⁦⁩ ⁦⁩ ⁦⁩ ⁦⁩ ⁦
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Carol Santalucia May 15
The number one thing that people want from their leaders is respect - Christine Porath.
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pocketfullofsunshine May 15
Even in a rant when you feel like someone has seen the the Value it creates less of a need to Defend. When we are heard it enhances the experience. After all if we carefully choosing the "right words with emotional control" what impact might we have
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Cleveland Clinic May 15
Lamia AlFaleh discusses the importance of embracing vulnerability .
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Vishnu Saxena May 15
Can we stop using score now..? It is not an end. begins with "designing" an that begins with understanding the needs of the across each areas. Food included..!!
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Cleveland Clinic MD May 15
. explains the importance of human skills for healthcare in a digital age.
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Kristy (Rodgers) Kirk Jun 11
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Studies in Empathy Podcast May 15
Spoiler Alert!! is June’s guest! She’s on stage at speaking on in health care. Hear about this topic and more next month with host !
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Paola Peynetti May 14
Public health is an ecosystem. Hospitals cannot and will not replace public health infrastructures. We need to rethink “population health” interventions by hospitals because healthcare doesn’t even contribute that much to people’s health. WOW.
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Caroline F May 14
Grateful for Office of Patient Experience for allowing me to attend the - as a medical student, I’m ready to be the next generation of empathy amplifiers!
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Janet Schuster May 14
Focus on the entire patient. Carrie Davis, Director of Patient Experience, Hanger. Life isn’t about finding yourself. Life is about Creating Yourself. “Just cross the finish line...”
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Chrissy Daniels May 14
No one asked “What is your goal? What do you want?” challenges that every person has a story that can add value to their care. We need to listen.
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Chrissy Daniels May 14
Joe Greskoviak “We must make it EASIER for caregivers to provide safe, high quality, patient-centered care. Today it is too HARD, we ask them to do too many tasks. Transformation requires us to organize and govern differently.
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Cleveland Clinic May 14
. reflects on how the patient experience movement has transformed healthcare.
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Brent Jarkowski May 14
"Words Matter...even when it's not obvious. The manner in which we communicate symbolizes what we care for as an organization."
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