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Joe The IT Guy May 19
The key to creating a culture of experimentation and learning is to make your people feel safe. Make it clear (to them) that mistakes won’t be punished – a “no blame” culture.
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CSM Stream 12m
How to overcome mobility challenges in your digital transformation by
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Joe The IT Guy May 19
says the best ways to reduce friction, and reduce delays, in change management is to submit the RfC very early in the change lifecycle... and I think he probably knows what he's talking about.
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Cherwell Software May 21
There is no "one size fits all" solution when it comes to planning and management software. Here's how to find the option that works best for your organization. 👉
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ITIL From Experience May 23
It's always easier to talk about the tool / technology that what needs to accomplished Figuring out "what" needs to be done is a lot tougher than dreaming "how" to do it
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HappySignals May 23
Congratulations to Riikka Salonen and for being top of the class on overall Happiness among our customers! 🥰
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Resolve Systems 9h
Hot off the presses: new research from on the future of , , & ! Get a copy of the full report here - including survey results from 400+ IT execs:
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Barclay Rae May 23
First session at event on from Arvind Ganga. Explaining Artificial Intelligence natural language processing .
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Zdenek Kvapil 12h
have you ever heard: "we want more services" yet service catalogue is the main communication tool of internal IT. "we want better organization’s digital capability and we have budget for it” is about different logic than
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Marval 16h
With MSM, LCC are easily able to monitor, measure and report on a wide range of satisfaction, process improvement and performance figures. All these measures come as standard enabling them to support ISO20000, ISO27001 and SDI SDC evidence. 👊
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ARJ Artwork Studio 16h
6 Ways AI Can Transform ITSM Tools
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HappySignals May 23
Spending the day with customers makes a Happy man! 😊
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Eva Taskinen May 23
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Mark Smalley May 17
Typo of the day: indecent management
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Giva May 23
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Kirstie Magowan 6h
Why is problem management so often used as the bottom drawer of IT’s filing cabinet - the place where those you know you really should do some day go to die??
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GamingWorks May 22
at session 'If we in IT don't know VOCR goals, and 1/3 of business leaders can only name 1 strategic goal (who all insist their IT has highest priority)...then who needs to take the lead in fixing this?
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CIO Applications 22h
Plat4mation: Maximizing the Power of ServiceNow
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Bill Cunningham May 23
"In a complex system – the alteration of one element can impact others; where possible, these impacts need to be identified, analyzed and planned." - Foundations p. 51 (If I had to choose ONE sentence to emphasize.. but that second part.. there's the rub.. )
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FlyFormHQ May 23
Why should the CMDB be the heartbeat of your organisation? Phil Davies and Steven Williams detail the CMDB's intricate functionalities. Check the full video out on-
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