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NHS Ability Jun 25
Read step-by-step guides about how deal with complaints
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Ofsted Jun 25
Our Specialist Advisor for SEND, Nick Whittaker, explains how we’re training our inspectors to listen carefully to children, young people and their families
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Paula McGowan May 1
I would say Keep the patient at the heart of everything you do Listen to their views & wishes Respect their point of view, work with them & and not against, ask about their concerns & do something about them, make sure they have understood everything
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DrawMyCare Jun 21
Replying to @marybusk
I’ll get you a sample one day! Flowers and music keep me going! Thank you for all the work you’re doing for & Happy
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NHS Ability Jun 18
Replying to @PHSOmbudsman
Great to see progress
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Julie Newcombe Jun 18
How can your work be developed to uphold the right to complain of autistic people and people with learning disabilities who are fearful of retribution from the very services that are supposed to be caring for them but aren’t?
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Mary Busk Jun 18
great blog from about steps they are taking to better listen to and act on the voices of people with a learning disability, autism or both and their families through
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Vicky McNally Feb 12
‘Families voices & carers should be the equivalent of the canary in the mine. They are a really valuable early warning system’. We must use feedback about care in a positive way need to ❌ defensive approach 👍🏽 Helpful resources ⬇️
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Parliamentary and Health Service Ombudsman Jun 18
Last year, we pledged our commitment to the call to action to improve the experiences of people with a learning disability, autism or both when making a complaint. To mark , here's an update on what we've done so far:
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Mary Busk Jun 21
I’m giving a big shout out here at with and others for employing me & as Family Carer Advisers and for your work on and many other things
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Sarah Duffin Apr 10
Oliver’s story combined with the experiences from the ladies and gents from Learning Together North West was so powerful.
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AnnGreggs Mar 20
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Rose Matthews Mar 21
Replying to @Autismatist
was mentioned: 'Making feedback, concerns and complaints about education, health and social care easier for children, young people and adults with a learning disability, autism or both, their families and carers'
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TomMcGowan Jan 21
doctors had a full history of previous prescribed antipsychotic medication! This medical safety alert was displayed on the ward, yet doctors were blind. Do they just become wall paper(?)
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CSW Group May 30
Sometimes all you need is a friendly face! With putting more emphasis on inspecting provision, we're so proud of our report feedback from SEND . 100% thought their meetings with our adviser were helpful & 100% for friendliness!
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Mary Busk Jun 18
Great examples of practical steps being taken by for people with a learning disability, autism or both and their families through
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Cumbria Learning Disability and Autism Partnership Jun 11
From NHS England Learning Disability and Autism Engagement Facebook Group: Help to have your voice heard as a with some top tips from …/ask-liste…/people-information/…
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Solihull SAB Mar 20
Powerful presentation from Sheila Handley who shared Richard’s story: a family perspective on why ‘learning into action’ is so vital in saving lives of people with a learning disability.
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Mary Busk Jun 18
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Jane Sproat RN Jun 6
At yesterday’s event during the Long Length of Stay and workshop we discussed and somewhere in these snowballs were promises supporting
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