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Frank B Apr 14
I’m platinum pro with American Airlines - flown almost 40k miles with them YTD. Been flying with them for over a decade. Never felt the need to tweet about them like this until now. Time for a new airline. Any offers from ?
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PirateChef Apr 13
Today was by far my worst experience with an airline ever. After being bumped from a flight with my son, while my wife and daughter got on the flight. We were told we would make So you have details correct: We accepted ...
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keaton Apr 14
before you cancelled our spring break flight to cancún and lost our luggage vs. after:
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Alicia Arellano Apr 15
canceled flight due to no captain, no rebooking for 2 days. No hotel, no transportation voucher. Rebooked on own thru Delta. AA has now cost an additional $900 with no apology or reimbursement
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Nise.k Apr 13
please answer your phone. Got our international flight cancelled and we’re still on hold for over 3hours.
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Lisa Roth Apr 14
American Airlines, so baffling how you routinely lie to customers!! I want to go to Washington and testify before Congress regarding your business practices.
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PirateChef Apr 13
Replying to @PirateChefat40
I have personally NEVER taken to a social media site ever to lodge a complaint but since you haven’t answered phones or called me back and have disconnected numerous times, you leave me no choice.
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David Arditi Apr 13
After 4 hours of delays, cancels my flight, next available flight Monday. I think I deserve a free round trip flight. What a journey to
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sayssteven Apr 14
! Stuck in DFW still! Just sat on another plane for 2.5 hrs and how do u forget to send pilots?? ! ! Fix it! Stuck since 10am yest!
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Roll Apr 13
Hi my wife and I were supposed to leave today which is Saturday, now you’re saying we won’t be home till Tuesday. We have work and other responsibilities we need to attend to. This is unacceptable.
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Emily Wynja Apr 15
Replying to @Nisek6 @AmericanAir
Seriously, same.....and then one of the only customer assistance staff decides to take their break while basically our whole plane waits in line
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sayssteven Apr 14
- better chance winning the lottery than getting home flying .
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Li Li Apr 14
Thinking of flying American Airlines, fly instead. They are like night and day in all respects. American, how about some of that 24/7 customer service you brag about here? Heck, even is better than this.
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Robbie Wilson Apr 14
On hold with customer service after they canceled our flight for this morning. And continued to hold for about an hour longer.
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Doug Kimball Apr 14
# flight 1136 - fully boarded and THEN you tell us no flight crew. 3rd delay is really falling down.
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Jennifer Birney 16h
On a flight from MKE to ORD, then should’ve been connecting to another flight to RSW. MKE flight delayed for mechanical issue, then once boarded and on the runway, takeoff began and then aborted for the mechanical issue (light fallen off)
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purple day 💜 alice Apr 13
Stuck in Dallas after trying to get to Beijing. Need help to get to this wonderful country, China, that I paid so much to go to. American Airlines. Please help.
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MandiB Apr 13
As if traveling for funeral isn’t hard enough, . cancels flight home w/ no explanation. Now original nonstop flight w/ +$ seats that was to land at 10 am comes w/ multi hour layover, bad seats & landing 5:20 pm. I won’t see my child this weekend.
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Allan Vanderheyden Apr 14
Spent 5 hours in the airport to find out via text (no announcement) that cancelled my flight. . I have to find another airline.
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Andrew Biggs Apr 13
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