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Amanda Rae Gainer Feb 7
Always very pleased with customer service! Thank you so much for your help with last minute flight changes! You make it so easy and stress free.
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Adrià Montiel 🎗 12h
Hi I’m trying to donate my miles but after press on Finish button it displays a screen with the message “Our system is having a trouble”. I would like donate before miles expiration. Any solution? Thanks
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Mike Trojecki Feb 13
Never fails to amaze me how great the customer service team is at . Jane is a rockstar!
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Wendy Lea Feb 7
. card: Your online experience is NOT awesome, your voice response system maddening, and when you get to a live service professional, they have no record of any anything I've said and now restart the entire process?
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darcy achziger Feb 9
# yesterday on flight #969, both my tumi bag tags and # tags were not on my bags when we landed... 50,000 + miles a year & not happened before.
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Christopher Girling Feb 11
Replying to @TheGirling
I called and asked a representative if I had access to that information via the app or website as an member. They said “no”. Why not make this info available?
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Natalie Whitlock Feb 11
Replying to @AmericanAir
Your reply = I have no value... Good thing someone called and made things right! Thank you Victoria in customer relations 🙌
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CCruz Feb 10
Thank you to the customer service team ( and ) for assistance in changing my flight for travel today!!!
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Chris Feb 8
Three reasons why and I will always fly , and only ... 1) miles 2) The amazing accommodations 3) The wonderful flight attendants and crew ❤️✈️💙
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LEANDRO OLIVEIRA Feb 15
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Abby Feb 12
In anticipation that this flight does not get cancelled, I will finally be home in my bed in 3ish, with a time change, hours. Thanks for not providing a hotel, food voucher, or help in any way in this journey. member means nothing to y'all.
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David Provost Feb 9
Citi. When will my platinum be available for ? All of my other citi cards are!
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Robin Binkley Feb 8
reached an all-time low. Our standard-sized roll-aboards were gate checked at LAX today despite boarding in group 1, the bag fitting in sizing box and never having issue before. No need to be a loyal customer. and will love my business
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FivestarFrugalTravel Feb 8
Thanks to Robin for the excellent customer service this morning! Everyone is quick to complain when things go wrong, so it’s important to acknowledge when things go right. Thanks again!!
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Jill Schecter Feb 9
Hey what's up with NO screens, and NO connection to inflight entertainment on ?? You don't like ? Really bad form and the flight attendants and more importantly your customers are NOT HAPPY!!! Fix it please.
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emily Feb 11
international check-in this morning in . Sneered at me for not having elite status, laughed at my inquiry if my card could help, when I requested a non-middle seat, I was put in the back of an empty plane in middle
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onochietv Feb 12
: Hood Afternoon, What's your travel promise? americanair Mastercard can take you miles closer. . . .. . . . . . . . . . .
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Michael Feb 10
Snacks at the old lounge in have not changed in a decade. Nor with the takeover by . Amazing.
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Travel Tweets from Everybody Hates A Tourist Feb 12
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Mileage Runs Feb 14
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