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Harry Brignull
User Experience & User Research Specialist. Currently Head of UX at Smart Pension. Previously , . The Dark Patterns guy.
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Harry Brignull retweeted
David Hamill 3h
Interesting interview with "stop trying to make it fun and just make it easy, so people can go and spend more of their lives doing things that are fun."
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Harry Brignull 2h
A positive response. Fingers crossed they fix this as Airtable is one of my favourite tools for research / analysis.
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Harry Brignull retweeted
SwiftOnSecurity Aug 16
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Harry Brignull Aug 16
Replying to @sparrk
At least I have some material for my next talk on dark patterns. I guess.
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Harry Brignull Aug 16
Replying to @harrybr
This is the share UI I'm talking about, if anyone is wondering.
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Harry Brignull Aug 16
Replying to @harrybr
Go redesign your stuff, you should be ashamed of yourselves. And give me a refund.
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Harry Brignull Aug 16
Replying to @harrybr
Why, I wonder? I can't even begin to imagine your motivations for designing it like that.
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Harry Brignull Aug 16
Replying to @harrybr
Why haven't you designed your UI so it would be clear there'd be an enormous charge for clicking the SHARE button.
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Harry Brignull Aug 16
Replying to @harrybr
One of my team members shared a link to one of the bases in our account (who incidentally have barely ever logged in).
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Harry Brignull Aug 16
Holy crap . I signed up for a $240 usd 1yr account in may. Paid up front. You just silently charged my credit card $2140.85. Why?
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Harry Brignull Aug 16
Replying to @InteractionBill
"I went to a mastodon website and got confused so ended up back here"
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Harry Brignull Aug 16
Perhaps I chose the wrong one. Perhaps we all did.
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Harry Brignull Aug 14
Replying to @oznur
Premium SaaS for moderated research Conferencing tools Etc Local network / Mac More here:
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Harry Brignull Aug 13
Replying to @Fabien_UX
Nobody chooses their A&E - not in the UK anyway. They (or the ambulance driver) pick the nearest. Maybe it’s not strictly NPS but what difference does it make if change the likert scale? It’s still the wrong question.
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Harry Brignull Aug 13
Replying to @Fabien_UX
Different number of choices (6 vs 10) but otherwise kinda the same thing?
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Harry Brignull Aug 13
Replying to @jmspool
“I know this really great A&E department in Kemptown, next time you’re having a medical emergency ask the ambulance driver to take you there.” (For context - in the UK all A&E departments and emergency ambulance services are nationalised. The way they should be).
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Harry Brignull Aug 13
Not Practical or Sane (NPS). / cc
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Harry Brignull Aug 10
Replying to @jvbates @clearleft
Good luck with your new agency Floatright and your first project with Virgin Holidays! JOKE
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Harry Brignull Aug 10
Replying to @harrybr
has once again proven to be an extremely useful resource. Loads of info on things like "assisted digital needs", "trusted helpers" and "lasting power of attorney" - not just for citizens but for service designers.
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Harry Brignull Aug 10
I've been in a design sprint this week looking at a retirement product that takes a user from about 55 years old through to the end of their life. Super interesting and tricky stuff.
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