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Gerry McGovern
Involved in web customer experience since 1994. Weekly newsletter Member of alternative rock band
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Gerry McGovern 21h
Replying to @annedougherty
Thanks, Anne. Glad to be of help. :-)
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Gerry McGovern Apr 19
Persuasion has become fundamental to shaping people’s view of what is attractive or unattractive, good or bad, acceptable or unacceptable. Consumption – rather than class, region, geography or occupation – has now become the primary form of self
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Gerry McGovern Apr 18
Replying to @halvorson
And you made quite a journey out of it, Kristina! :-)
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Gerry McGovern retweeted
Techmeme Apr 18
T-Mobile's no-fee Money banking app gets a nationwide rollout, offers T-Mobile customers 4% interest rate on the first $3,000 ( / Gizmodo)
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Gerry McGovern Apr 18
Top Tasks Overview. Today at 4 pm GMT. How task identification, customer information architecture design and measuring task performance can help you deliver a better experience for your customers. Free webinar with Gerry McGovern, April 18, 4-5 pm GMT
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Techmeme Apr 16
A report by AI Now Institute finds that about 80% of AI professors are men, while just 15% of AI research staff at Facebook and 10% at Google are women ( / The Verge)
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Gerry McGovern Apr 16
Since order and disorder benefit human beings, it’s worth re-examining why we divide everything into polar opposites
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Gerry McGovern retweeted
Techmeme Apr 15
An inside look at the underbelly of Amazon's fake review economy; in March 2019 alone, Amazon was hit by 2M+ unverified reviews, 99.6% of which were 5 stars ( / The Hustle)
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Techmeme Apr 14
Sources: how China uses AI to specifically track Uighurs, an ethnic minority, in the first known racist application of facial recognition to be widely deployed ( / New York Times)
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Gerry McGovern Apr 15
Top Tasks overview webinar with Gerry McGovern Thu, Apr 18, 2019 4:00 PM - 5:00 PM BST
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Gerry McGovern Apr 14
Interactions and complexity - Gerry McGovern -
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Gerry McGovern retweeted
An Event Apart Apr 13
Replying to @gerrymcgovern
Join and 16 more incredible speakers at An Event Apart Boston in May! will explore three essential skills to support your company’s business—Humility, Agility, and Simplicity—in his fast-paced and memorable all-new session.
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Gerry McGovern Apr 12
Misinformation wants to be free.
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Gerry McGovern retweeted
Techmeme Apr 12
The digital world is not designed to keep women safe, evidenced by the endless harassment and abuse, and any new regulation needs to keep this in mind ( / New York Times)
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Gerry McGovern Apr 11
Even the products and services that haven’t radically changed, based on feedback, are being constantly refined. A new change happens on the Amazon website roughly every 12 seconds.
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Gerry McGovern Apr 11
The middle class is shrinking around the world - OECD report - CNN As the elites get richer, the middle class gets poorer. And it's not because the elites are smarter or work harder. It's simply because they are greedier.
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Gerry McGovern Apr 10
Top Tasks Overview. How task identification, customer information architecture design and measuring task performance can help you deliver a better experience for your customers. Free webinar with Gerry McGovern, April 18, 4-5 pm GMT
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Gerry McGovern Apr 10
Heading to Boston May 6-8 for
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Gerry McGovern Apr 9
Digital allows us to observe and participate in the evolutionary landscape in a much more nimble and flexible way. Furthermore, organizations that are thriving today can participate most effectively in this sped-up evolution.
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Gerry McGovern Apr 9
Top Tasks overview (presented by Gerry McGovern) Thu, Apr 18, 2019 4:00 PM - 5:00 PM BST
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